I ordered a vax carpet cleaner and received a metal desk. Been trying for weeks to get them to collect the wrong item and to refund me for the vax I didn't receive. They've told me the vax is out of stock. So why send me a desk I never ordered. Been emailing them daily to get this desk uplifted but it's excuse after excuse. Now I've contacted citizens advice. I've had enough they won't credit my account until they receive the desk back except me to take it a shop for pick up. Not a chance I can't lift this 25kg box
2 weeks ago
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