Bought a coffee press which arrived correctly and in good time. However, I had a couple of questions and contacted customer service on 31st December 2021. After about 2 weeks and several reminders I received a reply asking for more info (that wasn't really needed). I replied with the info and to date despite reminders have not had a reply. So, a month after my first message and I am still none the wiser. Will never buy from Bodum again and would certainly not recommend them, ever.
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