When I ordered, the website had an error and was sent 2 of the same order. I wanted to return it, but the fee was 1/4 of what I paid for the items so I sold them to others instead. Now, while hand washing the french press (due to past experience with machine washing and it breaking) the tip broke on both sides while passing the sponge over it and cut my thumb pretty badly. I thought it was just the machine breaking it, but the glass is of inferior quality, there is no reason it should have broken this way. I will never again by anything from Bodum.
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