“Achieve Test Prep customer service is awesome . Very helpful and always there for you when in need or have any questions . Today I was helped by Edith Kabalemba and she is an incredible customer support person . Very patient and helpful . Thank you for your help always . highly appreciate it !”
Thank you Harleen for taking the time to leave us feedback. We take pride in good customer service and make sure that the agents are equipped with information and knowledge regarding the program to ensure customer satisfaction.
We are happy to learn that Edith Kabalemba gave you exemplary service. She will be happy to learn of this amazing feedback. Should you have any concerns or feedback regarding the program, kindly let us know. We are here for you!
“Overall good with some (hopefully helpful) minor critiques:
Nice support staff - appointments with staff may feel more personable if cameras turned on & students shared screens during portal set up. ATP app for iPhone?
Had trouble connecting class dates/times to iPhone calendar. Browser page is zoomed and ‘A’ in bottom right corner cuts off info.”
