“WE were quite pleased with the prompt appointment and the efficient way the cleaning was carried out. AS the carpets dried out we noticed a couple of areas that had not come up as clean as the rest of the carpets so requested a call back to see if it was possible to improve the clean in these areas.
This was agreed by the company but we are still waiting for the call back”
“The end result was good, but the service was disappointing. The guys arrived late, after we had to contact them to find out where they were. Then the price suddenly changed from the original quote. A lot of my time was wasted and the change of price left a bad taste.”