“Very good. Slightly confused to find a small spring and top screw stuck on magnets at base when it was unpacked. I assumed the spring is supposed to be under the top screw? It's working fine , just need more sun!”
“The whole process has been great. Professional with instant confirmation of the order, clear delivery timelines and updates once the order had been shipped. It was carefully boxed and delivered to the door by courier. Obviously a lot of thought and care has gone into the process. I also follow Tom on social media so enjoyed all the updates along the way.”
“Although had some hiccups with their local shipping partner, Tom & Nick were very accommodating and responsive and they addressed the issue by literally sending a new one free of charge to replace the old one.
Truly professional customer service!”
“Selecting products is very easy. Communication from Uplifting Products was exceptional with clear and relevant updates received regularly. Delivery was received when they said it would arrive.”
“Very positive company to buy from. Tom & Nick answered my questions before purchasing from their website, which gave me total confidence in the sculpture.”
“It went well, as a whole :)
Except the delivery: as usual, the delivery company was a pain in the a**, but it’s not related.
Quick question: I sent a technical question myself regarding the Uplift2.0 itself. Did you receive it? is there somewhere I can speak to someone?”
