“SOMETHING MISSING OFF THIS PRODUCT THAT I PURCHASED🤷🏻♀️
THE CLIP TO SUPPORT THE BABY IS MISSING🤷🏻♀️
ITS THE BEE 🐝 AND ONLY ONE OF THE CLIPS ARE WITH THE BACKPACK.It won’t let me upload a photo🤬”
“A long wait, but most certainly worth waiting for - indeed, it isn't a Walmart :-))
From my perspective, stay small and special, even if things don't go as fast as one would wish for. It's a special piece of art which I would hate to see at Amazon.......”
“The 5 month later no response...
I ordered (ORD.NO.:#2237) on 09. February and got the Sculpture by 12. of April. The sculpture arrived with a broken glass dome due to poor packaging (as described below), which many people have reported on Kickstarter page and elsewhere. I sent pictures describing the issue and was offered a replacement, which appears to have been sent to a false address, hence returned to sender. I asked to send it again to the correct address and have not heard anything for a month now again.
Now I have a feeling that I wont get my replacement anymore!
Also I want to mention my experience communicating with sales@beuplifted.co.uk --- they have not gotten back to me once, only confirmation of purchase and shipment.
Communication only went through Tom Lawton directly, maybe it's a one-man show there. Tom seems to be a nice person, only maybe overwhelmed...
Maybe its the strong demand combined with poorly orgaized processes that lead to the quality and packaging issues. These seem to be the main topics of complaints on Kickstarter and elsewhere
Its a nice product...I guess... but the execution remains to be Uplifted.
260 GBP for:
A destroyed sculpture on delivery due to:
poor packaging and hence snapping of magnets which destroyed the glas dome
will be 6 months of emailing mainly of waiting for responses from a non-existing sales team”
“Got the Uplift and was very exited, the fine tuning is good and it's running nice. However the dome arrived cracked and there where some more blemishes. Got in touch and was promised a new dome. Since then 2 weeks have passed and I havent gotten any response regarding a new dome. Nice product but I have a real gripe with service.”
“I bought my uplift after my dog Alfie passed away. When I watch it turning I think of him and his everlasting life and the wonderful memories we had with him. Everyone thinks their dog is the best and they’re right! Xxxx❤️”
“I sent an email on 25th October & a second email on 4th November about the defect in my glass dome. Unfortunately you haven't responded to either of them.”
“Delighted with my new present for my 88th birthday. Although there hasn't been much sun this week even strong light sets it spinning.It is lovely,thank you.”
“Love this product - beautifully made and quality and precision throughout - right down to the packaging. With the discount I got (or even without) this is amazing value for a piece of artisan created art like this.”
