17TRACK Reviews

Name: 17TRACK
Rating: 1.15

1.2 Rating 312 Reviews

4 %

of reviewers recommend 17TRACK

Company Reviews

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Metrics

1.2

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

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17TRACK 1 star review on 1st August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“17 track is a total scam. I’ve ordered 2 things in the past 2 months that never arrived that they said were delivered. The last one wasn’t even marked as delivered until I complained and then it was retroactively marked delivered for 9 days earlier. I tried to dispute the charge with my credit card company and they won’t refund because the tracking info says delivered. Once might be a mistake, twice in a row is a scam.”

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Posted 15 hours ago

“Scammers!!! After a month of waiting for delivery. Finally it says package is delivered but nothing arrived!”

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Posted 1 week ago

“Worst service ever. You reach out to them because package has been on the way for over 49 days and they send you back an automated email. You continue emailing back and they wait 3 to 4 days to send you back your email unanswered. Worst customer service ever. They can’t give you any information because they have no idea whom the courier is. Horrendous!!!!!!”

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Posted 1 week ago

“Scammers Nothing come. It only used by scammers too”

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Posted 3 weeks ago

“Scammers , and this will be reported to your government”

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Posted 3 weeks ago

“Scammers like shippers. Provide nothing. Avoid at all costs.”

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Posted 4 weeks ago

“SCAMMERS!!”

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Posted 1 month ago

“I got a message that my packet was DELIVERED! But I never got it, Bad service!”

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Posted 1 month ago

“I don't Understand 17track it said my package was Delivered and it was not it happen twice i called and they told me they dont know nothing about sound weird to me”

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Posted 1 month ago

“Useful for scammers”

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Posted 1 month ago

“I have received packages tracked by this company before but today, after waiting a full month for delivery, it says delivered. It has not been delivered. Will never trust this company again.”

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Posted 1 month ago

“According to the tracker item was marked delivered. The company had contact details, mobile and email however nothing was used to contact. Item was dropped off at an unknown location. I think this company is fraudulent and item may have been stolen because of them.”

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Posted 2 months ago

“According to the tracker I should have received my knee scooter several days ago. However, even though the tracker says delivered the item has not arrived. I have had the surgery and no scooter to mobilise with. Apparently this type of abysmal service is not unusual for 17 tract. When clients depend on a delivery service, they fully expect to receive the goods. I have no idea why seller's keep using them. I demand a refund for the knee scooter. No photos added as I have not received anything!!!”

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Posted 2 months ago

“Two separate facebook watch sellers used 17track to update me on my package and neither package was received.”

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Posted 2 months ago

“Said my package delivered and i haven't received anything. Will be notifying my bank so i can get a refund.”

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Posted 2 months ago

“17track stated it delivered my package which it didn't. I emailed the company and just so automated bot message. This is a complete scam. I want my money back.”

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Posted 2 months ago

“I never get anything from wherever by 17 track. They take your money and then when you track in their website it always says : unpaid postage, will not be delivered, even after you have paid for shipping.”

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Posted 2 months ago

“I've just been informed that my package could have been delivered to my local post office!!! It certainly wasn't delivered to my address as tracking stated”

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Posted 2 months ago

“I would give no stars if I could. Totally got scammed. Waited for my package for 32 days...tracked it. Was very odd and I thought it was a bit strange when tracking was updated every 2 days at the exact same time. Very different than other tracking companies and it seemed to be already suspicious. When it said it was delivered and it wasn't, I knew it was all fake. Very disappointed, since these items were a gift for someone special. I ended up contacting my credit card company and they credited my card back. I reported the sellers. Luckily it wasn't a big amount. Learned my lesson, not to buy things from websites through Instagram. Hope this helps.”

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Posted 3 months ago

“Just like everyone else here, I waited for a month, then the tracking app today indicated my package was delivered- which it was not. It’s a scam.”

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Posted 3 months ago

17TRACK is rated 1.2 based on 312 reviews