“Some time ago {appx } my computer locked up and the message from Microsoft was to call Technies. They worked on my computer and fixed it. The charge was $200 and I was told that was for 1 year of repairs. I asked for a receipt and info about calling them. That was the kiss of death, they hung up and that was it.
Day before yesterday the computer locked up and I got the same scren to call you know who. I did and thay didnt know me or my $200. But we talked and I agred to pay another $200 when they wnted $500. They fix the poblem and said they would call me thismorning for the oayment.They called while I was at y doctors and waned $350. I have tried to call them and thee is no answer. I just dont get it. I wish I could talk to a live peson ay Microsoft.”
“It took 2 days and about 3 hours to fix my problem. I was called at ~8:00 p.m. by them so they could continue working. I told them this was an unacceptable time. They made a note in my account to call no later than 6:00 p.m.”
“I am not finding 24/7 to be helpful with clearing my computer of viruses and cookies, etc. that continue to make my computer run slow and freeze often. The free scan ware that you put on the machine does not work efficiently or effectively. I am becoming very frustrated with scanning almost everyday only to find that long running script and other things keep my computer running slow or freezing. Generally unhappy. When you clear it, it does not last. Myrtis Brame myrtisjb@aol.com”
“Actually, as it ha turned out, none of what I needed fixed was done. In review there was no help - for what I needed. A techie locally has taken of most of problems.”
