247Parts Reviews

Name: 247Parts
Address: 10036, U.S. 183, Suite A, Clinton
Rating: 4.50

4.5 Rating 244 Reviews

87 %

of reviewers recommend 247Parts

4.5

Based on 244 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(580) 303-6707

Email:

jboone@west-equip.com

Location:

10036, U.S. 183, Suite A
Clinton
73601

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247Parts 5 star review on 18th August 2023

Andrew Napoli

247Parts 5 star review on 28th March 2023

John Anselmo

247Parts 5 star review on 24th August 2022

Bruce D Gibbs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I searched for the part I needed using the model of my zero turn mower. There were many options that came up. Had to call to determine which was the correct part. The parts person was very helpful and the part I needed has been delivered and installed. The search for a specific part could be somewhat easier.”

Helpful Report

(247Parts) - Posted 8 months ago

“Very easy to navigate the website and place an order. I already had some part numbers, but had to use the website to look up others, and the process was pretty straightforward. Gettng the parts shipped out was very quick, and they shipped out either the same day or the next day. After that, things slowed down a bit. I placed two different orders for several parts, almost a week apart. Two of the three parts on my second order arrived within a few days, ahead of the three parts I had ordered the week before. A quick call to 247 Parts had everything straightened out quickly: the initial order would be delivered the following day, and the "missing" part from the second order was shipped out immediately with a two-day delivery. Excellent response by the team on the phone call (Peyton). Both of my online orders were met with a confirmation email to let me know the parts had shipped, along with a link to "view the status of" my orders. Unfortunately neither of those links worked; rather, I received a message saying the requested URL was not found on the server, whatever that means. I also was not able to find how to check the status of my orders or track my orders anywhere on the website. I don't mind calling to get this info, but I'm sure there are many people who would prefer to do this completely online. I also noted and completely appreciate the 247 Parts videos on YouTube - what a great resource to help people install the parts they get from you. I think if these minor issues can get straightened out, you will have a real top-notch website. Nothing I experienced, however, would keep me from using 247 Parts again in the future. Great work folks, and I look forward to ordering more parts from you in the future.”

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Posted 9 months ago

“My z325e was brand new , delivered, and parked in garage when I noticed the deck was 1 " lower than the other, I needed the gage cause I had 3 blades instead of 2 now. It was here in no time everything turned out great”

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Posted 1 year ago

“I need to send a part back could you help me with it Thanks”

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Posted 2 years ago

Hi Randy, we can definitely help you out with that! To get in-touch with our support team call 580-303-6707 or email support@247parts.com

Posted 2 years ago

“Sandra did a great job!!”

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Posted 2 years ago

Hi Steve, thank you for taking the time to leave a review! We are so glad that Sandra was able to help you out. We appreciate your business!

Posted 2 years ago

“Dealing with you was great, staff was understanding and patient and went the extra mile for me.”

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Posted 2 years ago

Hi Berta, thank you for leaving a review! We appreciate your business.

Posted 2 years ago

“Wish shipping could be cheaper, fast shipping tho and easy to follow site. Youtube video was so helpful it's why I chose them over Amazon”

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Posted 2 years ago

Hi Benjamin, thank you for the review! We're so glad you found our YouTube channel helpful! We appreciate your business.

Posted 2 years ago

“I received order promptly and accurate! I ordered from picture on website which fuel filter shows made in Israel My filters are made in china! You should update pictures Will live with it!”

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Posted 2 years ago

Hi John, thank you for the feedback. We will look into this issue! We appreciate your business.

Posted 2 years ago

“After the next rain, I will be using the aereator for which I bought the part referred to above. the part is an add=on for my John Deere zero-turn mower. I have to wait foer rain to soften the ground in that our sub-division is on a clay and field rock base. I have tried to remove all rocks I can see and sure to find more when I put the aereator to work using the hitch I ordered from247 Parts. As to the hitch, The directions are limited. The hitch bracket is one piece, almost. There are two brackets that muset firset be attached to the Mower--but do not remove the existing engine guard from mower. The drawing is a bit deceptive, so dread carefully. A previous rater said he had to remove the rear tires to permit installation. I agree on that, but it is not in the instructions. The notice as to the knives being sharp--heed that warning-- use old work gloves to put over each knife that is in the current work area as you move through the project. As per instructions--disconnect the ground (red) lead to the battery, but remember to reconnect the lead at the end of the installation. The directions drawing is not clear as to the (illustration) for hanging the pulling bracket--the bolt holes go up. But attach the hitch bracket onto the pull bracket before mounting the pull bracket to the mower. Once together, it is an awesome machine--but clay soil and many in-ground rocks are not your friends. A well engineered tool but read the instructions carefully.”

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Posted 2 years ago

Hi James, thank you for the great review! We appreciate you giving your take on installing the rear hitch bracket. We are sure it will be helpful to other customers in the future!!

Posted 2 years ago

“The wrong parts were shipped I ordered air filters for my John Deere and you sent oil filters. After a couple of phone calls the air filters were sent out and a rerun authorization was emailed to me to send the oil filters back which took time and gas to get them to a UPS center. A little closer attention on the front end would have eliminated the problem.”

Helpful Report

Posted 2 years ago

Hi William, we apologize for the inconvenience your return has caused you. We appreciate your feedback and will continue to improve our services moving forward. Thank you for the review as well as your business. Have a great day!

Posted 2 years ago

“It was the wrong pary”

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Posted 2 years ago

Hi Tim, we are so sorry for the inconvenience. We have notified our support team and they should be reaching out to help with the return and sending the correct part your way. Thank you for your feedback.

Posted 2 years ago

“Shipping cost to high”

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Posted 2 years ago

Hi Joseph, we apologize for the price of shipping and wish we could make it cheaper for you all. If you order over $100 next time, you can receive free shipping! Thank you for your feedback!

Posted 2 years ago

“Good experience but shipping should be free or a lot lower.”

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Posted 2 years ago

Hi Salvatore, we appreciate your business! We offer free shipping on orders over $100. Thank you for your review!

Posted 2 years ago

“It was just fine. Thanks”

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Posted 2 years ago

Hi Thomas, we appreciate your business! Thank you for the review!

Posted 2 years ago

“Received the correct part in a reasonable time”

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Posted 2 years ago

Thank you for the review! We appreciate you for picking to shop with us!

Posted 2 years ago

“Parts were excellent shipping was fast shipping rates were a little expensive but overall satisfied”

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Posted 2 years ago

Hi Tony, thank you for the review! We appreciate your business!

Posted 2 years ago

“My oil filters and 6 quarts of 10W40 oil arrived on time and I’m happy with the price. There was a little leakage with a couple of the quarts but not a significant amount and it didn’t cause any damage, although I might be hesitant to order oil in the future (hence 4 stars instead of 5).”

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Posted 3 years ago

Hi Jeffrey, thank you for your feedback! We will look into how our oil is being packaged and come to a resolution on how to fix this issue. Have a great day!

Posted 2 years ago

247Parts is rated 4.5 based on 244 reviews