Name: 304 Clothing
Rating: 4.51

“Dreadful delivery took like 3 weeks”

Posted 11 months ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and we are committed to improving the services we provide.

Posted 11 months ago

“TERRIBLE COMPANY - ordered some items and I received the wrong order - sent it back as per customer services and haven’t received my correct items or the refund for the returned items - I placed this order on the 11th April - can’t get hold of anyone from Customer services and am not out of pocket DO NOT ORDER”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and are committed to improving our services.

Posted 11 months ago

“The worst experience. My hoodie took 2 months to arrive and when it did it was the wrong item. Customer service was very unhelpful during the whole process and my multi emails went unanswered. Filed for a return yet didn’t hear anything whatsoever.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and are committed to improving our services.

Posted 11 months ago

“I’ve paid for an order for more than 10 days, no response, no email replies, money has not yet been refunded to, I think it’s about time we take a legal action on this…”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and are committed to improving our services.

Posted 11 months ago

“I can get any one to respond to me. Ordered clothes on 8/4/24. Still not received them coming Upto 2 months and no one responds to email or messages.”

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Posted 1 year ago

“Can’t leave a zero star review unfortunately. Placed order over a month ago, emailed several times and been promised my item, still nothing. Now the emails are bouncing back so assuming I’m not going to see my item or my money back. Fuming!”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. We have tested our email systems, and they are working correctly. Thank you for allowing us to improve.

Posted 1 year ago

“Appalling!! I waited over a month for my item for you to then send me the wrong item along with some tracksuit bottoms I didn't order and after reaching out to you countless times I'm just being ignored...”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“I'm still waiting for my delivery, check through the numerous emails I have sent you & resolve this issue”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“Unfortunately, on this occasion I have not been happy with the services of 304 Clothing. I ordered a mystery box which I understand is a lucky dip and I imagined I would receive items that were unisex as you could not specify men/women. After receiving a crop top and items that were clearly women’s, it was a very disappointing purchase. I have since got in contact twice asking if I could exchange as I certainly wouldn’t get use out of a crop top but have heard nothing. The website makes contacting the company hard, because I also struggled to contact the company after waiting 2 weeks for the parcel to be sent out to begin with.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“Well since you asked! I think you guys were great, but my last purchase was a disaster. I had to wait almost 2 months to receive my order, in those 2 months every time i would ask about my order you replied with a mail about warehouse issues, that you print your own t-shirts and that it could take a few working days to ship, while i was already waiting for weeks! Then you shipped it, got a track and trace number, great but then i get a e-mail from shipping company that if i don't pay custom taxes i wouldn't get my package! Since when clients pay shipping and custom taxes??? Never ever in my life was i asked to pay custom taxes on an online purchase, including you guys, previous purchases from your company was never asked to pay customs. Then the product… i loved your T-Shirts, heavy cotton, quality stuff! Not anymore! Thin Chinese quality and not even cotton probably 80% polyester, can't say for sure because your T-Shirts no longer have tags with material composition…. To resume i feel scammed. Disappointed!”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“Appalling customer service. Waited almost 7 weeks for an order and when I requested a refund this was complete ignored. I was lied to and always told that orders are dispatched within 7 days. I will never buy from 304 again.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“I’ve never had any problems from here before but recently I ordered 4 cycling shorts, and I only received 1 in the post so after a lot of emails, they finally sent the remaining ones out but again I only received the 1 so I’m still missing 2 of my cycling shorts.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“Delivery took like almost 8 weeks and tried so many times to contact 304 with no response at all. Not worth the hassle and money.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“My order didn’t yet come and it been now 2 months since I ordered it so please bring it or cancel the order and refund my money”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“Ordered almost a month ago now. The website promises a delivery time of 5 to 7 days/working days. Contacted several times, each time exactly the same answer that this one picked and and is printed but cannot give me any expectations/updates and do not go into anything substantive and still have not received any updates. Pity”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“Took over 2.5 weeks to arrive, no communication from company - do not order from here, reviews are true”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 1 year ago

“AVOID THIS COMPANY !!! I am waiting for refund 2months. Don't waste your money and time. They ignore e-mails and if they reply, they promise to refund the money, which of course they do not do.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

Posted 1 year ago

“AVOID THIS COMPANY !!! I am waiting for refund 2months. Don't waste your money and time. They ignore e-mails and if they reply, they promise to refund the money, which of course they do not do.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

Posted 1 year ago

“The order hasn’t arrived and the customer support doesn’t respond to emails”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

Posted 1 year ago

“I ordered a few pieces and they didn't arrive. After several emails I have no response. I will try to contact my bank as I saw in the previous review. I do not recommend this e-shop !!!! I am very disappointed.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

304 Clothing Reviews