“From the time we placed the order until we received the glove was the best service we have ever received. The almost weekly updates were great as we knew exactly where the glove was in the process from leather being cut all the way up to delivery. The glove is GREAT quality and he almost has it broken in after a few weeks! 10/10 would recommend!”
“Just ordered a second glove for my son and immediately went back to 44 Pro. The quality is great and the team at 44 Pro do an awesome job. Gloves always arrive on time or even early.”
“We still haven’t received our glove! It has been way over the time that the glove was promised to be sent. Please contact me asap to hopefully make this situation better and keep me from having to post other negative reviews. I hope I can change this into a positive customer service review.”
“Gave me a shipping label a week before they even left the fedex facility. That being said the thing said they would be here 5-6 weeks both my first base mitt and my pitching/3rdbase glove got here in between 3-4 weeks very fast for a full custom glove. Also very high quality feel. 👍”
“I bought a custom glove for my son and it was fantastic. From order to delivery it was only 3-4 weeks. When the glove arrived I was surprised at how soft the leather was compared to other custom gloves I've purchased from other companies. The break in was very quick and my son was able to use his new glove in games almost immediately!”
“Still have not been able to use the glove. Never had a glove that was so hard to break in. Been working on it for a month and still no success. It is still very stiff”
“On 02 March 2024, my VERY excited 14 year old, ordered his very first custom glove. We have seen other 44 Pro, and were very excited. We did receive our prompt emails every 7 days, making us aware of the stage that the glove was at in production. 05 April 2024, we get the "ready for shippment" email. our glove is ready, we are excited. It was not until 14 days later, that I wrote an email asking where was the glove. The response for the delay, was "supply chain issues". As I had received the "ready to be shipped" email, which comes after the "quality check" email...you have to understand, we were confused. To add to this annoyance, as I live in Canada, I was charged an additional 45$ in duty. The glove is set to arrive today, and my kiddo is beyond excited, and I am exctied for him. we will proudly show off the new custom 44 Pro, but I can say, that the experience was not ideal.”
“I am very disappointed with the service and willingness to help of the company. I still have not received my purchase and even though. I have reached out numerous times it seems that nothing is being done. This company is very unprofessional and I will not be recommending you to any of my teammates. It is truly sad how unwilling this company is to help.”
“Love the glove. I just ordered my son his second 44. The build was spot on to what I ordered. The costumer service was terrible it took alot longer than it should have to receive the glove. If I had not taken the time to reach out over the chat function 4 times wich is a joke. And had I not taken the time to reach out via email 2 times I would still be waiting on my glove. I was told there was issues with getting material. The glove progress tracker is Obviously inaccurate as it showed my glove in the preparing for shipping stage for almost a month!!! There must have been a shortage on cardboard for the shipping box..... Overall I am very disappointed in the experience. I do recommend the gloves they are great just keep an eye on the progress and be willing to waste hrs of your time trying to contact someone at 44 so your order isn't forgotten about like mine was. I was offered a $25 dollar 44 pro credit on my next purchase for the hassle lol gee thanks.”
