“Boozt has free returns but if you use it you might be banned for a year.
I've ordered from Boozt occasionally, but it's not easy to know exactly what size you might need when ordering clothes online, so I sometimes order two sizes and return the size that didn't fit, and now I have been banned. Trust me, I won't be making anymore purchases from Boozt when the ban has been removed!
I thought Boozt needed their customers but this poor customer service says otherwise.”
“Another bad e-store. Well, I have seen they have good discounts so I made my first order with them. However, none of the products fit my size so I returned everything. So I paid them delivery fees + returning fees which equals 120 SEK and it was for nothing. Therefore, I am not buying from them anymore it was my first and last time”
“Very unprofessional. The items are not the same as it looks. If the item is not fit for you there is no change for alternative, only you have to pay 6,99 EUR for nothing.”
“They are thieves! I received my package completely empty after ordering 2 jackets and a scarf. Customer service is the worst, I’ve never been more frustrated in my life. Now I have to pay for something I never received. I will never ever order from them again. Save your money and don’t get scammed.”
“I ordered a table cloth, they send me the wrong size. Twice. In several ways I contacted them, through the website , email on the phone. Ridiculous…it was talking to a stone. They kept saying I should order again??? Without any apologies for delivering the wrong product. No nothing. What a lousy organization. I would not recommend Boozt.com.”
“I ordered one item named "Dumbbell Pair", the picture also contained two dumbbells. What I got was one Dumbbell and they refuse to send me the other one but instead demands that I send the single dumbbell I got back to them.
I think the right thing to do would be to either send me the second dumbbell or compensate me for the work of sending the dumbbell back”
“They are thieves. I return wrong item they send to me and they don't want to refund me, they said that "the item need more investigations before refund" this website is a joke!!!!! I don't remove the item of the box and I don't try it because the mistake is visible, wrong size of shoes (39 EU send for 42 EU buy). They make the mistake and it's like it's my fault! I bought many things by internet since 20 years and I never see that before!
It's a shame.”
“J'aurais mis 4 étoiles si je n'avais pas eu de problème avec ce site!
J'ai effectué une commande de 71€ contenant un tee-shirt et une paire de bottines. Hélas ils m'ont envoyé la mauvaise taille, du 39 au lieu de 42, et cette erreur était flagrante dès que j'ai vu les chaussures, donc retour immédiat sans sortir la deuxième chaussure du carton ni même avoir essayé quoi que ce soit.
Ils m'ont remboursé uniquement le tee-shirt estimant que la paire de chaussures méritait une étude approfondie avant remboursement ! Je n'ai jamais vu une chose pareille !
Cela fait 20 ans que je commande sur internet et cela ne m'est jamais arrivé ! Une honte !
Alors franchement allez acheter sur des sites internet sûrs comme Zalando et Sarenza vous prendrez moins de risques.”
“Unsolicited emails saying I have joined up. I contacted them via the email to say I had not and don't want any more emails from them, and they simply spammed me with more emails. I will be contacting their service providers and report them for unsolicited spamming.”
“Extremely disappointing service as I used their return label and even supplied them with proof of postage from the post office and they refused to refund me. This is extremely disturbing”
“Avoid at all costs.
Ordered and paid for £175 odd Molly boots...week later a small bag of plastic moulded things arrive...like a large pair of toy doll shoes! Wtf”
“I feel totally cheated. I did not search for this company - I've been bombarded with their advertisements in google. I was looking for a specific type of MKORS boots. I did not know them so I didn't want to enter on their page - the price of the shoes was 25% lower than anywhere else - so after 10-th attempt of bombarding with the adv I finally entered. The price on the shop was much higher -of course - I though I'm gonna get a discount after registration process. But no. I lost my time - gave my personal details and nothing happened. It's cheating, right?. They said they never take responsibility of any information given on differenst www pages than theirs.
Of course google is very very well known for its charitable activity :/
I would buy those boots, especially because I lost my time and I'm still loosing it with writing my negative opinions - so everybody else has sold my size, but I'm afraid it's total fake - so they won't send me anything suddenly my credit card will occure empty....
Jedna wielka ściema i oszukaństwo. Nie szukałam tego sklepu, tylko zostałam zbombardowana reklamami google - cena i nazwa sklepu - podczas wyszukiwania konkretnych butów. Sklep się pojawił nie w wynikach wyszukiwania - tylko z boku - ewidentnie jako reklama. Przedstawiona cena była ok. 25% niższa a niżeli w innych sklepach. Więc weszłam.
Nie znałam sklepu wogóle - tymbardziej byłam sceptyczna czy to nie ściema. Oczywiście - cena była standardowa - nawet wyższa niż w niektórych sklepach. Straciłam kupę czasu bo myślałam że ten fantastyczny rabat zostanie udzielony na końcu rejestracji i przy płatności a do koszyka dołożyłam jeszcze jedne buty, ale coś mi nie grało. Oczywiście mój nos mnie nie zawiódł - jedna wielka ściema bo żadnego rabatu nie było. Pani w dziale obsługi powiedziała że nie biorą odpowiedzialności co google przedstawia (w reklamach - które oczywiscie google robi charytatywnie ;)). Jedna wielka ściema. Mimo wypełnionego druku zamówienia - boję się że to totalna oszukaństwo i żadne buty do mnie nie dotrą a pieniądze z karty kredytowej "ulecą" po podaniu danych :(”
“This company is worse than shocking, they take your money send out the wrong item withhold a refund and offer 15% of your next order to get you part with more of your hard earned cash. The error was on their part as their incompetent staff cannot read an order form. AVOID ....I will have to raise a case with pay pal to get money back. Customer service is shocking......daylight robbery!!!”
“Truly terrible customer service. Returned an item but had no refund. Tried to email - it was returned undeliverable, tried to call - just rings and rings or get a message saying the office is closed or staff in a meeting - by this time I was surprised to hear that there were any staff! Still haven't had a refund to date.”
“Terrible customer serive. Impossible to get in contact with them on phone since the queue is so long. I lived in Sweden before and I never had a problem with them there. However, there customer service representatives are rude and unhelpful”
