BrandAlley Reviews

2.2 Rating 123 Reviews

27 %

of reviewers recommend BrandAlley

2.2

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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About BrandAlley:

BrandAlley.co.ukis the UK's leading private-sales site with a unique offering across fashion, beauty, homeware and lifestyle for women, men and children. There are 5-6 sales which launch daily with up to 70% off a mix of over 1,500 renowned designer and h?

Phone:

0203 060 1651

Location:

3 Thomas More Square
London
E98 1XY

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Where is my order. Ordered 11. July Order no 107152917

Helpful Report

Asked by Kathryn McElhone (9 months ago)

How can I speak to someone...... now!

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Asked by Jenny Kennedy (3 years ago)

O/N 101992392 made 19th January 2019 Can you tell me why your delivery times are so long? To have to wait for nearly 3/4 weeks is excessive! No other company I have shopped with have taken so long to delivery an order.

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Asked by Heddi Hazledine (5 years ago)

Have sent six messages regarding an order placed on 28th October was told it had Been shipped I have not received the parcel and brandalley are not responding to any of my messages !

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Asked by Carol Mackenzie (6 years ago)