Deramores Reviews

"Don't be duped. Horrible experience with this company. I ordered 12 kits. Each kit should have come with the yarn and the instructions. What i got was a bag of yarn not the kits i paid $241 for, but a bag full of yarn that i have to sort out into kits. If i just needed yarn i would have got it from Joanne or Michaels. nothing special about the UK yarn. i just needed kits to make it easier on myself. I have no idea whether i got the correct yarn for each kit since the yarn was in bulk. When i complaint they said they will send my feedback to the warhouse for future processing. Don't be duped. the company has no integrity whatsoever. They made a mistake and said just go to website and figure it out. I said at least mail me list of of each kit with which yarn and pattern. they sent me a txt on messenger so i can sort out the yarn. that is not what i paid for. They are very deceptive and dishonest. Worse of all they said they didn't make a mistake when clearly absolutely did not sent me what i paid for. don't be duped. "

"Filthy wool terrible customer service.\nLast order, quite large to limit handling. I got sent, wool that was filthy. As any crocheter\/knitter know of the centre pull.\nWell this was the outside pull hidden inside the center. I gave Deramore a link to my photos.\nFirst email ignored, second one sorry out of stock. Voucher for free delivery of the one out of stock.\nCouldnt make it up. I dare say they never even looked at the photos....so I declined their kind gesture.\nSorry Deramores I will walk away from your company to solely deal with your competitor, who I also buy from.\n\nIf Dermamores try to take this down, I have all my receipts and correspondence so do not even try to make out this is a fake review."

"I am impressed with this company. They have a wide range of patterns and wool and have kept me going during lockdown. I will continue to use this site."