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Envirofone Reviews

1.1 Rating 88 Reviews

3 %

of reviewers recommend Envirofone

Company Reviews

1.1

Based on 88 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Read Envirofone Reviews

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Phone:

01625665791

Email:

enquiries@envirofone.com

Location:

Guildford House, Heather Close, Lyme Green Business Park, Macclesfield, Cheshire United Kingdom
Macclesfield
SK11 0LR

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Envirofone 1 star review on 10th September 2022

Envirofone 1 star review on 15th August 2022

Envirofone 1 star review on 24th May 2022

Envirofone 1 star review on 10th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quoted £40 for a perfect condition iPhone 6s plus but then they call me from a random number to tell me my phone package arrived without the handset in. Sure! It was in tracked packaging and it took them 18 days from posting to call and tell me so. Definitely a scam. Now they have my phone and I don't have the money. Don't use them. Sell elsewhere or give it away for free!”

Posted 1 year ago

“Sent s9 which I have really looked after, was quoted £86, just had an email saying screen failed, LCD colour failed, now offering £21.50, absolute nonsense offer rejected and awaiting the return of the phone. They suck you in with a great price, then rip you off with their actual valuation and lies about the condition of the phone. Will never use them again, and beware, they are clearly doing this frequently based on other similar reviews. If it comes back and there is nothing wrong with it, as I would expect, I will be taking it further!!”

Posted 1 year ago

“Was offered £86 for samsung s9 then get email offering £21.50 as screen smashed. Got phone back and nothing wrong with screen”

Envirofone 1 star review on 10th September 2022

Posted 1 year ago

“Con artists. Sent in my iPad after being quoted £200 to be told the screen is faulty and offered £50, iPad has barely been used!! Took into Apple to get someone to check it out for me and was told it was in good condition and no faults. Avoid as clearly trying to mug people off!!”

Posted 1 year ago

“Absolute scammers, , quoted £300 & £130 for 2 phones, then they offer £75 & £26, saying screen smashed and faults, returned phones and sold them for almost original quote, if I could rate them a zero out of five I would , definitely wouldn’t recommend envirofone!!!”

Envirofone 1 star review on 15th August 2022

Posted 1 year ago

“Another " cracked screen" trick yet again. Phone returned dirty, screen in purfect condition....phone working spot on too. Nice try...no one rips me off”

Posted 1 year ago

“Got offer of 160 for a samsung sent it off a day later get offer for 40. Said there was a fault with screen as if a pressure had been applied to it which is nonsense as phone had been used and worked fine for 3 years with no issues so requested they send it back.”

Envirofone 1 star review on 24th May 2022

Posted 1 year ago

“Offered £235 for a Samsung S20 which has had a screen protector and hard case on since day one. Envirofone quickly sent packing (flimsy and inadequate) so I wrapped in a hard box and sent special delivery. Email revised offer was £58.75 due to "screen fault". No chance. I'd rather give it away than accept that paltry offer. Having read these reviews, I call scam.”

Posted 2 years ago

“They say they'll give you a good price for a unlocked phone, and will take a one with a cracked screen I was quoted a hundred and 30 for my Samsung Galaxy S9 Yes a cracked screen but unlocked any network and works just fine in very good cosmetic condition then got a email saying they would give me a ridiculous £25 for it they are a absolute joke and nothing more than Rip of merchants I say avoid at all costs they'll just try and rip you off I'd prefer to give it away for the price they offered will sell on eBay I've learned a lesson.”

Posted 2 years ago

“Was offered £95 for my phone. Packaging sent quickly. Sent phone to get an email saying they were going to only give me 4.95 as the phone was cracked. The phone was in perfect condition and I used bubble wrap as the box they provided was flimsy. On Phoning they said to claim through Royal Mail seems this is how they con everyone. Do not use!!”

Posted 2 years ago

“I had my phone checked by an independent company that offered me £120.00. Envirofone offered my £135.00 so I went with them. I sent my phone, in extra wrapping and their case provided, to receive an email to tell me my phone was worth £34.00. I have requested my phone back today, but who knows if I will get it and what state it will be in !!!! I am so disappointed right now. Wish I had just taken the £120.00 offer from the other company”

Posted 2 years ago

“Warranty not fulfilled My phone broke 2 months after I bought it. I was told by a phone repair shop that 2 components on the motherboard had broken, probably while the phone was charging. Envirofone would not repair or replace my phone under the 1 year warranty as there was superficial damage to the power button which was not affecting the functionality of the phone. Moreover, despite being told that I would have the broken phone returned to me, I never received it back.”

Posted 2 years ago

“I’d rate these a zero if I could , I’d even go as far to say blatant SCAM! , sent my phone of to them months ago they was quick to send the boxes and postage packaging out but the money was never seen ! Once the phone was gone no money no phone no contact , seems below people have had nothing but bad run ins with this scamming company , if only I’d seen these reviews before. Do not send you old phone to this false misleading and down right scamming company! Save your time effort and money Hopefully this helps atleast one person out”

Envirofone 1 star review on 10th November 2021

Posted 2 years ago

“My phone was damaged in transit and Envirofone told me to take it up with Royal Mail as they claimed their packaging met the correct standards. After speaking to Royal Mail it became clear very quickly that Envirofone's packaging doesn't meet Royal Mail standards. When I went back to Envirofone they responded that their instructions said to add extra bubble wrap, when I double checked it clearly doesn't. Envirofone have now stopped responding to my emails and I'm left with a broken phone. Either avoid or don't trust their packaging and use your own.”

Posted 2 years ago

“BEWARE DO NOT USE! We do get a few phones to recycle but never used this mob before. We sent a phone and heard nothing we contacted them only to be told there was a fault (we had checked before sending and there was not) and they wouldonly pay £22 instead of the £109 qouted! They send they had emailed us (we log all emails definetely nothing) they said they would return the phone as we asked, weeks later we called again and they said they had texted us (again never received) and sent the £22 absolute scam!”

Posted 2 years ago

“Couldnt have had a worse experience with this company. Ordered a phone on next day delivery. Over a week later and it still hasnt arrived. Absolutely no contact from.Envirofone in this time, i had to keep.contacting them. Customer services couldnt have been less interested in helping and in the end ive just asked for a refund. I will never use this company again. Have been left over a week with no phone which has lost me money and caused me loads of hassle. Will stick to Giff Gaff from now on, wish to god i'd ordered from them to begin with!”

Posted 2 years ago

“I had used envirofone in the past but this time its like the company have changed. They had always been honest and decent however this time when returning a £190 phone they adjusted the offer to £38 and said it will be automatically accepted unless action isn't made. you can't decline this offer online. As soon as I called to reject they offered to increase the £38. This isn't the actions of an honest company.”

Posted 2 years ago

“Avoid this company They took my money and sent a faulty phone. Because I don’t own a printer I can’t return it. Appalling customer service. Phone ring and rings but no answer.”

Posted 3 years ago

“Sent iPhone 7 off which worked perfectly. Didn’t hear from them so logged in to find offer reduced from £85 to £21! Rang & they claimed screen burn and swollen battery! Asked them to send back and won’t use them again.”

Posted 3 years ago

“Wish I had read these reviews before using envirofone. Sent them my galaxy s7 edge in pristine condition, even had the motherboard replaced last year. However I then get an email from envirofone claiming screen burn and a reduced payment by 75%. I see this is a common theme with them. I am sick of these companies short changing us! Do yourself a favour and give these cowboys a wide berth. The only reason I gave a star is that I cant review without giving some sort of rating. Reality = 0 stars”

Posted 3 years ago

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Envirofone is rated 1.1 based on 88 reviews