Hoseasons Reviews

Name: Hoseasons
Address: Hoseasons Holidays Limited Lowestoft, Suffolk
Rating: 1.97

2.0 Rating 810 Reviews

25 %

of reviewers recommend Hoseasons

Company Reviews

Questions

Metrics

2.0

Based on 810 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0844 847 1356

Location:

Hoseasons Holidays Limited Lowestoft
Suffolk
NR32 2LW

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Hoseasons 2 star review on 22nd May 2025

JANE

Julie Reeves

Hoseasons 1 star review on 17th January 2025

Karen P

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent facilities and the staff at St Andrews go out of their way to make you welcome and your stay trouble free. The lodge was spotless and very well equipped in fact everything was perfect for a great stay ! Have already booked a repeat visit.”

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Posted 5 years ago

“We arrived after 7pm and the reception staff were very friendly, I was on crutches after a foot operation so they checked for accommodation closer to the pub so I didn't have far to walk. We stayed in a beach hut which was beautiful and next to the park which made my son happy and only a few minutes walk to the beach. A lovely log burner in the hut made a January weekend very cosy. The food was lovely in the pub with very friendly staff and warm welcome.”

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Posted 5 years ago

“I've booked through Hoseasons a few times and so far I've not experienced any problems. I always book online, which is easy and convenient for me. I especially love the fact that you have the option to pay your holiday off in instalments. Hoseasons also offers reasonable priced holidays.”

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Posted 5 years ago

“The caravan was luxurious clean and staff were friendly. The caravan had everything you need for time away. My family and friends loved our time together. It was comfortable home from home. We loved the hot tub. The walks were beautiful wonderful fabulous. Food was very tasty 🥳🥳🥳 made my birthday brilliant thank you”

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Posted 5 years ago

“Always book with Hoseasons and I have always had a great experience”

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Posted 5 years ago

“iv been on holiday a few times with hoseasons cant say a bad review about them”

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Posted 5 years ago

“We had a lovely two night stay at Bluewood lodge. Such a relaxing, fun girls trip. We did a long walk on the Saturday & visited Burton-on-the-water before driving home Sunday, both of which we would recommend! The accommodation was a great size and the hot tub made our stay even better.”

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Posted 5 years ago

“I have booked with Hoseasons half a dozen times ! Brilliant and I would definitely recommend! I have had no issues with them at all everywhere I have been has been magical 🧙‍♀️”

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Posted 5 years ago

“Exceĺlent value for money”

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Posted 5 years ago

“Always book through hoseasons never had any problems and always kept up to date with holiday information have used onlne booking and called to book lots of information given just back from a week at a lodge with hot tub”

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Posted 5 years ago

“Happy with the service For booking and the accommodation has never disappointed.”

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Posted 5 years ago

“Always easy to book Low deposit Polite on the phone and very helpful. I have just booked again with hoseasons”

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Posted 5 years ago

“Hoseasons is the easiest site to use and booking through them gives you piece of mind that your getting the best deal for your holiday”

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Posted 5 years ago

“Lovely cheap break in January. Our first property was not up to standard but we were swiftly moved to another property and given an apology by park staff. Once in new accommodation everything was great.”

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Posted 5 years ago

“We had a wonderful weekend and the house was immaculate. IT was spacious and well appointed . Contact was excellent and booking service very easy. We found all of it delivered as it said in advert.”

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Posted 5 years ago

“Always use hoseasons for our lodge bookings, price always seems good and it's a really easy website to use for searching and booking.”

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Posted 5 years ago

“A nice comfortable Caravan is a lovely picturesque caravan / camping park.”

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Posted 5 years ago

“I go with this company for holidays for 4 years and it was always good, but last year we went to Auchenaire. Caravan was dirty, the kettle was stony, and I bought milk in a carton in the store a month after the date ... including I wonder if I will go on vacation with this company ...”

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Posted 5 years ago

“We were returning and loyal customers having booked with them previously with our young family. We booked into a resort called Canterbury reach & they put us in lodge number 3 , which was as we expected and upto the standards we required. Now here is where I am fuming with both the lodge owners themselves and especially this Hoseasons company. Our kids bedroom had the worst smell of urine and ammonia which we discovered quickly came from a 1.5ft very damp stain on the carpet at the end of the bed. It was toxic and pungent beyond belief. We complained immediately as honestly nobody besides an animal ( which obviously caused this) could sleep in the room. The maintenance guy came and when he entered the room his face dropped with the overpowering smell hitting him. They sent cleaners again but it did nothing to remove it as it was just that bad. We complained again and the next day they once again tried to remove it, but in my opinion it had now seeped deep into the fabric and the floor underneath itself!! Our 4 year old wouldn’t sleep in the room and so caused a huge issue for us having only 2 bedrooms. I asked for some sort of compensation as a returning customer and as they had charged £570 for this 3 day break but they called me today and declined to do so ! I will never use this company again and will happily tell others how we were treated leaving children to sleep in a room which resembled a dirty dog kennels. Quite a disappointing and alarming experience especially over the Christmas period. Overall it’s been a terrible customer experience from what we thought would be a company we would continue to spend with 2/3 times a year.”

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Posted 5 years ago

“Hoseasons (WARNINING) they do not want to help if you have problems! Pursued a claim through Martin Lewis recommended resolver web site. They ignored all contact. Resolver moved us to ABTA who do not deal with them! Regardless of their claims...Shocking risk if you book with them and things don't go well...no recourse!!!!!!!”

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Posted 5 years ago

Hoseasons is rated 2.0 based on 810 reviews