Hotels Reviews

Name: Hotels
Address: 10440 North Central Expressway, Suite 400, Dallas
Rating: 3.90

3.9 Rating 29 Reviews

69 %

of reviewers recommend Hotels

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About Hotels:

Hotels.com is a leading provider of hotel accommodation worldwide, offering reservation services through its own network of localised websites. The site is available in 18 languages and offers over 140,000 hotels worldwide from independent and major chain hotels as well as self-catering to B&Bs in more than 16,000 destinations.

Phone:

0207 1366 278

Location:

10440 North Central Expressway, Suite 400
Dallas
75231

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a 2 bedroom apartment to check in on 12 February reception person said you have 60 steps to climb. And no elevator or hotel staff to help with luggage. So i was offered a room only one flight up and it has an elevator. The room was # 20 She said it had a leak. But it was fixed and the bucket was there just in case it leaks again. They gave me this room. Each day the leaks were getting worse. No one cares about you as a hotel guest. See photos of leaks. The bar staff are amazing Remember your drink and always there . I went out and came back with a kebab at 8:30 pm on Saturday night Was told by security that I was not allowed to eat in the area of the round bar even though it was empty. And he asked me to leave. I showed him my guest key card Then he told me to go to the lunchroom. Which doesn’t exist. So consequently on my return to Manly I will be staying at Manly Pacific. Or the Sheraton On The Park in Sydney.”

Helpful Report

Posted 3 months ago

“They didn't make me happy at all! They confirmed a bed and breakfast booking for me and my party of three others, sent us confirmation of booking, but failed to tell us until two days later that the booking wasn't actually OK and there was no room at the B & B. This left us having to make an emergency booking at another place at double the cost. Not satisfactory!”

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Posted 6 years ago

“everything! Having paid for the Hotels .com vouchers with Tesco's clubcard points. . The initial information in the email was poor, I selected the hotel I wanted where I had stayed before , from the link from Tesco's email. Only to discover the hotel and two alternatives which I wanted was not available through the promotion scheme. Website very unhelpful and took ages to show me the correct hotels. that I could use. The telephone support was Indian based and just useless. Just not a good feeling American shyster trickery rather than good service.”

Helpful Report

Posted 7 years ago

“Please be careful! I cancelled my prepaid hotel mid of August 2013 and directly became a mail that I will get my 950 EUR back immediatly on my credit card. Now it is October 8th and after several calls and 8 un-answered mails I still do not have my money back on my credit card. Only info I got was from 1 guy at the hotline who told me 2 weeks ago that there are some technical problems and he cannot tell me for sure when I get my money back. I WOULD NEVER AGAIN BOOK HERE, THINK TWICE”

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Posted 11 years ago

“Do not buy the insurance when booking a room. I bought the cancellation insurance and had to cancel my reservation due to a family emergency. Guess what? They still charged me for the room.”

Helpful Report

Posted 11 years ago

“Booking.com are Rubbish at Customer Service and only interested in taking you cash. Owned by Americans and taking as much cash as possible is their only goal. Never use them go to Secret Escapes or Travel Zoo or something other than BOOKING.COM”

Helpful Report

Posted 11 years ago

Hotels is rated 3.9 based on 29 reviews