“
Was told my mattress couldnt be picked up due to staining and that the £30 I paid for it to be picked up was then none refundable. 'Acceptable staining' is not a clear definition and left to the discretion of the delivery driver which is completely subjective and not an acceptable method to then refuse a refund for a service that was not delivered.
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- Anonymous
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Happy with the product but if I were to say I'm extremely unhappy with the delivery and customer service it would be an understatement.
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- Anonymous
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Delivery company not interested in our concerns, contacted Mattressman to be fobbed off now taking this company to court.
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- Sarah samuel
