MyMemory Reviews

1.8 Rating 77 Reviews
19 %
of reviewers recommend MyMemory
1.8
Based on 77 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 11%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read MyMemory Reviews

About MyMemory:

MyMemory is a recognized name offering memory products such as SD Cards, Micro SD, SD Memory Cards, USB Memory Sticks, USB Flash Drives from Transcend, Kingston SanDisk including 32GB Micro SD. Blu-ray DVD Sony PS3 Games also in stock. Our prices are 30% less than the RRP on average. Brands include Apple, SanDisk, Kingston, Sennheiser, Canon, Sony, Nintendo and Lexar.

Location:

Unit 5, 4 La Rue Martel St Saviour
Jersey
JE2 7QR

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I ordered 2 google home minis from this company and chose them because the delivery date given was perfect for me to be able to give as gifts. 4 days after the stated delivery day and I still have no items. I have contacted them to explain that even if they were to arrive now it would be too late (I needed them last weekend) and I'm happy to return if they do arrive but would like a refund. All I have had in response is the same information worded slightly different 4 or 5 times!! They seem to be refusing a refund even after I've informed them that having to buy replacement presents had left me struggling to put food on the table they still do not care. They don't care about customer service, just lining their pockets.
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Posted 3 years ago
I ordered 2 google home minis from this company and chose them because the delivery date given was perfect for me to be able to give as gifts. 4 days after the stated delivery day and I still have no items. I have contacted them to explain that even if they were to arrive now it would be too late (I needed them last weekend) and I'm happy to return if they do arrive but would like a refund. All I have had in response is the same information worded slightly different 4 or 5 times!! They seem to be refusing a refund even after I've informed them that having to buy replacement presents had left me struggling to put food on the table they still do not care. They don't care about customer service, just lining their pockets.
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Posted 3 years ago
Absolutely incorrect. Counterfeit products
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Posted 3 years ago
Absolut falsch. Sie schickten mir ein gebrauchtes Produkt und lehnten dann jede Rückgabemöglichkeit mit einer Reihe von Einkaufstricks ab. Absolutely incorrect. They sent me a used product, then turned down any return option using a bunch of shopping tricks.
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Posted 3 years ago
waited ages for ssd to arrive...only to find out the item was posted from SWITZERLAND.....uk delivery 3-7 days....so had the hassle of making a claim thru paypal......then the item finally arrived...WAIST OF TIME
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Posted 3 years ago
Deliver time is very bad, been waiting 3 week for 2 Mico sd cards, Customer service refuses to take responsibility for this and blames the postal system..
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Posted 3 years ago
Placed an order late October 2020. Now mid November, company just refer to UK postal problems but actually shipped from Switzerland. They advertise 3-7 working days for delivery to the UK. They seem to have had problems for years with delivery looking at previous customer complaints and coronavirus just seems to have made this worse. Company unhelpful when contacted. They just request that you wait........
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Posted 3 years ago
got a 128gb sd card and it got corrupted a day after using it. windows wont read it and cant even use chkdsk to see if it shows up. just buy a name brand one dont waste your time
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Posted 3 years ago
Still not received my 128GB SD card - I presumed this was a UK company, but asking where they were shipping my item from I was told the following..... "We are based in Jersey Channel Islands but our product are in a warehouse in Switzerland" I DO NOT RECOMMEND THIS COMPANY
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Posted 3 years ago
I’m not sure what’s happening at MyMemory of late - they’ve always been trustworthy and consistent, but now they’re suddenly extremely unreliable! I ordered a 480GB SSD on 29th July and a TP-Link Power Bank on 22nd July 2020. Neither have been delivered. They promised to replace the Power Bank a week ago. Still nothing. The SSD was for an important (now overdue) professional project and was very expensive! Quoting the COVID-19 pandemic as an excuse for such terrible customer service in August 2020 is unacceptable. As the company are no longer reliable, I will have to look elsewhere for my Digital technology purchases - a shame as they’d been hitherto extremely reliable. Sadly, I also can no longer recommend them to my fellow IT professionals and home user clients!!! MyMemory; sort yourselves out - you’re steadily haemorrhaging dedicated customers, as you’re inexplicably destroying your trust relationship with them.
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Posted 3 years ago
Ordered extension lead . Not received yet . Is this company genuine?
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Posted 3 years ago
a different address appeared on receipt that was not mine. tried to contact them and between waiting for responses i would get generic copy and paste replies with names you would would not expect. had to take them to paypal then they cut all communication with me. made me wait full term for a refund. found out this is regular with them so can only presume alot of these reviews are bots and employees on trust pilot.
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Posted 3 years ago
Don't order any item from Mymemory! I ordered a 128G SD card on 27 April, but I still haven't received any item now. The company said the first package was lost on the way and the replacement has been dispatched on 13 May. It always asked me to wait for 3-7 working days, however, I waited nearly one month and it refused to refund this SD card. I'm so sad now.
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Posted 3 years ago
DO NOT ORDER FROM THIS COMPANY!!! You will be given the runaround with the same generic answers every time you try to engage with them. It is not an Irish company. They are just going to take your money and leave you hanging. The priority dispatch which you pay extra for in not a priority dispatch. Unfortunately I didn't check review sites before placing my order. Another well known review site gives great reviews on the .co.uk page they have claimed. If you check reviews of the company on the .ie page which they obviously don't know about, you will get the actual truth as to what you are really dealing with.
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Posted 3 years ago
I haven’t ordered 2 items from there, never got an email to confirm. Rang up They couldn’t find me on the system. It appalling that you can’t even get an answer of them or help you in anyway. I don’t even know if I will be getting anything or not. Do not Order from this website! It cannot be trusted
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Posted 4 years ago
Faulty product. Have raised with MyMemory several times over a few weeks. No response
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Posted 4 years ago
Very poor company, over 5 days gone but still no sign of the item, customer service is also very poor and cannot help. It seems like a doggy company that are doing SCAM to get the money and not sending the goods.
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Posted 4 years ago
Stole my money , they shipped to the wrong address and will not refund unless the package is returned , the address they shipped to does not exist . Avoid at all cost terrible customer services
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Posted 4 years ago
ordered a 256gb kingston micro sd card took over 5 days but was sent a 128gb one. contacted support who said they would send out the correct item and to return the incorrect one. very fishy company and todate i have not received the correct item or a refund.
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Posted 4 years ago
Item returned 6 weeks ago, but they have not sorted refund yet.
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Posted 4 years ago
MyMemory is rated 1.8 based on 77 reviews