Quiz Reviews

1.9 Rating 168 Reviews

22 %

of reviewers recommend Quiz

1.9

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Quiz deliver? How long does Quiz take to deliver? Does Quiz deliver on time? How is accuracy and good condition of items delivered by Quiz?

Returns

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Customer Service

How can I contact Quiz? How quickly does Quiz resolve customer queries?

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About Quiz:

Buy the latest in Womens Fashion online today. We have a wide range in Womens Clothes, Footwear, Schoolwear, Accessories, Jewellery and more. Quiz Clothing. Quiz is a vibrant fast fashion retail group that focuses on delivering model style looks and all the latest trends in the industry at value for money prices. We aim to be exciting and innovative, offering our customers the fashions,footwear and accessories that they want.

Visit Website

Phone:

0845 241 5551

Email:

website@quizclothing.co.uk

Location:

61 Hydepark Street
Glasgow
G3 8BW

How quickly does Quiz resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 53% of reviewers feedback is Quiz takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

50.00%

Industry Average

“ Hi, I’m trying to contact Quiz customer service as I haven’t received the confirmation and delivery information of my items that should arrive tomorrow but no one is responding. I have paid for next day delivery and after reading the reviews, I’m losing hope that they’ll actually deliver the items. Can I request for a full refund back and I’ll actually just go to the store instead please ”

- Anonymous

“ sent back 2 parcels at the same time and they have only refunded one parcel and refuse to refund the other, as they say although signed for, they do not have it. they owe me over £400, I will pursue through courts if I have too. They email from abroad as the times are no uk times, no custoemr service at all ”

- jacqueline mitchell

“ Customer service is absolutely awful. I'm £220 out of pocket due to wrong information being given repeatedly, and a refund i'm still wait for from 28th September! The responders on the support email don't seem to care, and have fobbed me off for weeks. None of the phone numbers on the site seem to work and I can't seem to get in touch with anyone who knows what's going on. I'd never recommend Quiz to anyone. ”

- Emma Kermode

Quiz Reviews

Customer Service - Average