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Quiz Reviews

1.9 Rating 171 Reviews
22 %
of reviewers recommend Quiz
1.9
Based on 171 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Quiz:

Buy the latest in Womens Fashion online today. We have a wide range in Womens Clothes, Footwear, Schoolwear, Accessories, Jewellery and more. Quiz Clothing. Quiz is a vibrant fast fashion retail group that focuses on delivering model style looks and all the latest trends in the industry at value for money prices. We aim to be exciting and innovative, offering our customers the fashions,footwear and accessories that they want.

Visit Website

Phone:

0845 241 5551

Email:

website@quizclothing.co.uk

Location:

61 Hydepark Street
Glasgow
G3 8BW

How quickly does Quiz resolve customer queries?
(5 days ago)
Greater than 56% of reviewers feedback is Quiz takes over a week to resolve customer queries.
(5 days ago)
D
54.55%
Industry Average
Bad customer service.
- Stacey
Hi, I’m trying to contact Quiz customer service as I haven’t received the confirmation and delivery information of my items that should arrive tomorrow but no one is responding. I have paid for next day delivery and after reading the reviews, I’m losing hope that they’ll actually deliver the items. Can I request for a full refund back and I’ll actually just go to the store instead please
- Anonymous
sent back 2 parcels at the same time and they have only refunded one parcel and refuse to refund the other, as they say although signed for, they do not have it. they owe me over £400, I will pursue through courts if I have too. They email from abroad as the times are no uk times, no custoemr service at all
- jacqueline mitchell