Login
Start Free Trial Are you a business? Click Here

TransferWise Reviews

1.6 Rating 131 Reviews
13 %
of reviewers recommend TransferWise

Phone:

+44 20 7873 2221

Location:

The Tea Building / Unit 1.03, 56 Shoreditch High Street, London United Kingdom
E1 6JJ

Write Your review

They didn’t just treat me like another case — they treated me like a real person who needed help. Every question I had was answered with patience and clarity. They explained every step in simple terms that actually made sense, and they never once made me feel judged or pressured. The communication was fast, clear, and full of empathy — something you don’t find often these days.
TransferWise 1 star review on 1st December 2025
Helpful Report
Posted 6 days ago
They didn’t just treat me like another case — they treated me like a real person who needed help. Every question I had was answered with patience and clarity. They explained every step in simple terms that actually made sense, and they never once made me feel judged or pressured. The communication was fast, clear, and full of empathy — something you don’t find often these days.
Helpful Report
Posted 6 days ago
I can’t say enough good things about the level of service I received from Thomas Mitchell. When a security flaw emerged, they took immediate action with impressive technical expertise. They handled the issue quickly, prevented further risk, and installed new measures that left me better protected than ever. Throughout the process, they communicated with clarity and patience, never leaving me unsure of what was happening. They turned a stressful event into a handled solution with ease. Truly exceptional.
TransferWise 1 star review on 27th November 2025
Helpful Report
Posted 1 week ago
I can’t say enough good things about the level of service I received from Thomas Mitchell. When a security flaw emerged, they took immediate action with impressive technical expertise. They handled the issue quickly, prevented further risk, and installed new measures that left me better protected than ever. Throughout the process, they communicated with clarity and patience, never leaving me unsure of what was happening. They turned a stressful event into a handled solution with ease. Truly exceptional.
Helpful Report
Posted 1 week ago
Reaching out to Michael and his team was one of the best decisions I’ve made. Their team took my concerns seriously and guided me through everything with kindness and expertise. They communicated clearly, stayed consistent, and always made sure I understood what was happening. No pressure, no unrealistic claims — just genuine help. I’m very thankful for their service and highly recommend them.
TransferWise 1 star review on 24th November 2025
Helpful Report
Posted 1 week ago
After weeks of delays and unhelpful responses from the platform, I was beginning to feel stuck—until URF stepped in and changed the direction entirely. Right from the first interaction, their process was organized and professional. The team quickly understood the complexity of the situation, communicated openly every step of the way, and delivered a solution faster than I expected. What once seemed like a closed door turned into a smooth and successful outcome. This is the standard every digital support service should strive for. URF isn’t just solving problems—they’re redefining what exceptional customer support looks like.
TransferWise 1 star review on 20th November 2025
Helpful Report
Posted 2 weeks ago
They didn’t just treat me like another case — they treated me like a real person who needed help. Every question I had was answered with patience and clarity. They explained every step in simple terms that actually made sense, and they never once made me feel judged or pressured. The communication was fast, clear, and full of empathy — something you don’t find often these days.
TransferWise 1 star review on 19th November 2025
Helpful Report
Posted 2 weeks ago
I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence
TransferWise 1 star review on 17th November 2025
Helpful Report
Posted 2 weeks ago
They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.
TransferWise 1 star review on 30th October 2025
Helpful Report
Posted 1 month ago
They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish..
TransferWise 1 star review on 29th October 2025
Helpful Report
Posted 1 month ago
She's a dedicated professional with a reputation for authenticity and dependability."
TransferWise 1 star review on 16th October 2025
Helpful Report
Posted 1 month ago
Their attention to detail and genuine care stood out. They didn’t just solve my issue — they made sure it stayed solved.
TransferWise 1 star review on 10th October 2025
Helpful Report
Posted 1 month ago
Always supportive and helpful with technical support and solutions
TransferWise 1 star review on 10th October 2025
Helpful Report
Posted 1 month ago
Always supportive and helpful with technical support and solutions
Helpful Report
Posted 1 month ago
They truly listened before acting. Their patience and understanding made the whole process smooth and stress-free.
TransferWise 1 star review on 9th October 2025
Helpful Report
Posted 1 month ago
Always supportive and helpful with technical support and solutions
TransferWise 1 star review on 7th October 2025
Helpful Report
Posted 1 month ago
Always supportive and helpful with technical support and solutions
Helpful Report
Posted 1 month ago
Always supportive and helpful with technical support and solutions
Helpful Report
Posted 1 month ago
They're both highly competent and sincerely reliable
TransferWise 1 star review on 6th October 2025
Helpful Report
Posted 2 months ago
Fast results from a trustworthy company..
TransferWise 1 star review on 5th October 2025
Helpful Report
Posted 2 months ago
TransferWise is rated 1.6 based on 131 reviews