Voga Reviews

Name: Voga
Rating: 1.08

1.1 Rating 84 Reviews

2 %

of reviewers recommend Voga

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+44 203 119 0101

Location:

35 Catherine Place, London United Kingdom
SW1E 6DY

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Anonymous

Anonymous // 01/01/2019

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“Ordered delayed”

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Posted 7 years ago

“Avoid like the plague unless you want the worse retail experience of its kind. Simple as that”

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Posted 7 years ago

“It's the worst. The product I paid four months ago has not arrived. By asking explanations, the customer service inform me that there will be a delay. Instead of arriving at 12 weeks promised, will reach 30 weeks. At no time did I ask if I'm still interested in the lamp that is already paid. I asked to give me my money more than seven days ago and no one has bothered to answer. I am surprised that the web remains open! :(”

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Posted 7 years ago

“Having placed an order back in May, I am still awaiting the arrival of my chairs. With each delay and missed delivery date it has been necessary for me to contact Voga as they don't see customer contact, or even customer retention, as a priority. In fact, in a previous curt response I was simply informed "(they) don’t have a system that sends out an automatic update about the status of (my) order" which entirely misses the point. If you find yourself busier than anticipated and having to push back delivery dates, there must surely be a moment in the additional 10 weeks lead time for a member of your customer service team to contact affected customers, rather than always reactively responding to issues after the fact. Despite the nominal offer of a 10% discount on a future order that would just as likely take an additional 4 months, I will not be placing any future orders with Voga”

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Posted 8 years ago

Voga is rated 1.1 based on 84 reviews