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The customer service representative refuses to escalate my case or pass my correspondence to management or the CEO.
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- Nixon
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I had previously phones with screen protector before but the indian lady from customer service told me “you know dust can go under the screen protector and wear the screen” what bs is this, never happened before.
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- Anonymous
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Sent a perfectly good phone with £200 offer. They then offer me £15 saying the battery life is not good even though I ran a battery life check with another company before sending which was fine! I declined their offer and then had to pay £10 for them to return to me - terrible company and service AVOID
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- Anonymous