“All delivered quickly, securely packaged, no damages, best prices we found for the same items in comparison to other websites. Had no issues. Most likely will purchase again from this shop.”
“Excellent range of shower trays and screens available. Very good website, and simple payment process. Items have arrived today, well packed on a vertical pallet. I will definitely use them again”
Hi Philip.
Thank you very much for your order and for your great review. We are so glad that you happy with accessories you ordered and received your items in good time. Please do not hesitate to get in contact with us if we can help with anything else or if you need anything at all. Thanks, Mark
“Helpful and speedy service. I phoned to check the availability of an item before placing my order, after a different supplier let me down. The item was in stock, I ordered it online and it arrived in good time and good condition.”
Hi there,
Thank you very much for your wonderful review and we're so glad that you chose us after your experience elsewhere. We hope you enjoy the product and if there's anything else you require, please don't hesitate to get in touch.
Kind regards
Mark
“The toilet roller holder and towel ring are beautiful - very good quality. Although not yet fitted in the newly renovated bathroom, I am sure they will look perfect.”
Hi Mary
Thank you very much for your kind and fantastic review. We're really grateful and delighted that you are happy with the accessories you purchased from us. We would love to see them when they look fitted in your bathroom space.
Thank you once again and please don't hesitate to get in contact with us regarding anything moving forward.
Kind regards
Mark
“Brilliant service from Sanctuary Bathrooms. Needed to exchange a slightly damaged basin. Customer service was superb, and they replaced it straight away. Would definitely recommend them.”
Hi Colette,
Thank you very much for your review and for leaving us five stars. While you encountered issues with your basin, we are pleased that we were able to resolve this for you and that overall you had a great experience, and that you will recommend us again in the future. If there is anything else we can help with, please do not hesitate to get in contact with us and we'll be delighted to assist.
Kind regards
Mark
Hi there,
Thank you very much for your purchase and for leaving a five star review for us. We're delighted that you found our service to be of a high standard, and found our website easy to browse too, and I will of course pass this on to our customer service & website team.
Please do not hesitate to get in contact with us in future if there's anything else we can help with.
Kind regards
Mark
Hi there,
Thank you very much for your five star review. We strive hard to provide an excellent customer service to our customers, and is an area we take immense pride in. As such, to read that you found this to be the case on this occasion is obviously extremely pleasing to us. I will of course endeavour to pass on your feedback to our customer service team.
Thank you once again for your five star review, and please do get in touch if you require any help with anything further.
Kind regards
Mark
“WOW..........A really helpful company. I placed one order and then a second when another company let me down. The staff were great , sourced my remaining items and delivered quickly as I had a plumber due to fit the bathroom. I had an item missing from my first order. This was sent with my next delivery . I found the staff friendly and human. They really got me out of a pickle...............Thank You I would recommend to friends and family without hesitation.”
“The wrong basin was sent for the unit. However it was dealt with very well. I found it easy to communicate the problem and it was sorted in a few days. Thank you”
“Great company to deal with nothing is a problem everything delivered on time. The quality of all items was just as requested will definitely use again.”
