Yoox Reviews

2.2 Rating 146 Reviews

30 %

of reviewers recommend Yoox

2.2

Based on 146 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Yoox:

YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.

How does Yoox deliver?

Helpful Report

(3 months ago)

Yoox delivers items by Courier and Postal Service.

Helpful Report

(3 months ago)

42.86%

Industry Average

“ I have ordered some shoes from Yoox and after waiting weeks to get them, delivery service had left them in the hallway instead at my doors (even though I left clear address with apartment number to Yoox) so the item got stolen. ”

- Stefan Popovic

“ My last order was placed January 6. In three month, no delivery and no refund, just empty talk from what they call “customer service”. Total disappointment. ”

- Anonymous

“ Paid £9 for a home delivery, never recived it , my parcel end up somwhere in collection UPS point miles away. ”

- M

Yoox Reviews

Delivery - Slow