Zooplus Reviews

“ The best price around for James wellbeloved. Quick delivery too ”

“ Excellent range of products, competitive price and quick delivery! ”

“ great selection of dog food at an excellent price ”

“ Excellent condition for my products. Very fast delivery. ”

“ This is a fantastic company my orders are usually delivered very fast ( had a couple take a few days longer but we can't blame Zooplus because they send there orders it's usually the couriers fault ) they have a fantastic reward program so you get free gifts and sometimes they pop a freebie in with your parcel. They try to keep prices fair and offer free delivery. I highly rate this company. ”

“ Excellent well priced service, quick delivery ”

“ Awful service! Package never arrived and they don’t want to give me a refund. I’m still questioning if they are a scam company or an actual real entity. ”

“ This paperwork has been back and fort over the last few weeks, items have not been replaced or refund, making me feel that I caused the problem. ”

“ Very disappointed in this companies customer service! Even though it was my error initially they did very little to rectify situation! I sent wrong package back to company for refund but on speaking to customer services they said I was unlikely to get my package returned dispite the system saying it had just arrived at warehouse! On speaking to a supervisor she said it had most probably been sent to a charity! What is the point in gaining a receipt and having barcodes on packages if they can’t track where package has gone I would not recommend this company and will not be using them in the future 😡 ”

“ Rated 5 out of 5 stars Updated 10 hours ago Review removed Excellent customer service Having bought from this company for the first time in June this year for the prescription diet food for my cat, was delivered the next day. I was so impressed by the quickness my order so I did make another order for my cats prescription diet food on the 6th July which was delivered the next day. ”

“ Excellent well priced service, quick delivery ”

“ I had bought extra 12kg bags of low fat dry dog food for my large dog because of covid-19 and Brexit, unfortunately my dog has died of pancreatitis and Zooplus has agreed to take back the last five bags and refund me. That is what you call customer service. I have bought different items from them and would recommend them ”