Zooplus Reviews

“ Excellent well priced service, quick delivery ”

“ delivery became incredibly slow. Every time I order something from Zooplus, I wait for almost a week to receive an order. ”

“ Fabulous service and quick delivery. Nice surprise present for Dodger (lasted 5mins with Dodger the Jack Russell). Would not hesitate to use again and recommend highly. Mary Whelan, Benidorm. ”

“ Awful service! Package never arrived and they don’t want to give me a refund. I’m still questioning if they are a scam company or an actual real entity. ”

“ This paperwork has been back and fort over the last few weeks, items have not been replaced or refund, making me feel that I caused the problem. ”

“ Very disappointed in this companies customer service! Even though it was my error initially they did very little to rectify situation! I sent wrong package back to company for refund but on speaking to customer services they said I was unlikely to get my package returned dispite the system saying it had just arrived at warehouse! On speaking to a supervisor she said it had most probably been sent to a charity! What is the point in gaining a receipt and having barcodes on packages if they can’t track where package has gone I would not recommend this company and will not be using them in the future 😡 ”

“ Very disappointing service from Zooplus. ”

“ Awful service! Package never arrived and they don’t want to give me a refund. I’m still questioning if they are a scam company or an actual real entity. ”

“ DISASTROUS CLIENT SERVICE. ”