Zooplus Reviews

3.9 Rating 139 Reviews

72 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

3.9

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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How does Zooplus deliver?

Helpful Report

(1 week ago)

Zooplus delivers items by Courier.

Helpful Report

(1 week ago)

60.00%

Industry Average

“ Excellent well priced service, quick delivery ”

- Natalie

“ delivery became incredibly slow. Every time I order something from Zooplus, I wait for almost a week to receive an order. ”

- Anonymous

“ Fabulous service and quick delivery. Nice surprise present for Dodger (lasted 5mins with Dodger the Jack Russell). Would not hesitate to use again and recommend highly. Mary Whelan, Benidorm. ”

- Mary Whelan

Zooplus Reviews

Delivery - Average