Zooplus Reviews

3.9 Rating 136 Reviews

73 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

3.9

Based on 136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

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How does Zooplus deliver?

Helpful Report

(3 weeks ago)

Zooplus delivers items by Courier.

Helpful Report

(3 weeks ago)

100.00%

Industry Average

“ delivery became incredibly slow. Every time I order something from Zooplus, I wait for almost a week to receive an order. ”

- Anonymous

“ Fabulous service and quick delivery. Nice surprise present for Dodger (lasted 5mins with Dodger the Jack Russell). Would not hesitate to use again and recommend highly. Mary Whelan, Benidorm. ”

- Mary Whelan

“ I have been a Zooplus customer for many years, and find they give a ABSOLUTELY FANTASTIC SERVICE 100% Excellent prices, even cheaper with the discount option, prompt delivery service, I’ve never had a problem, Customer service were very helpful and considerate when i let them know I had to have Ben my lovely Golden Retriever aged 13 1/2 years put to sleep. Well done Zooplus !!! ”

- Anonymous

Zooplus Reviews

Delivery - Fast