Zooplus Reviews

4.0 Rating 129 Reviews

76 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

4.0

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Zooplus deliver? How long does Zooplus take to deliver? Does Zooplus deliver on time? How is accuracy and good condition of items delivered by Zooplus?

Customer Service

How can I contact Zooplus? How quickly does Zooplus resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Zooplus.

How does Zooplus deliver?

Helpful Report

(5 months ago)

Zooplus delivers items by Courier.

Helpful Report

(5 months ago)

100.00%

Industry Average

“ I have been a Zooplus customer for many years, and find they give a ABSOLUTELY FANTASTIC SERVICE 100% Excellent prices, even cheaper with the discount option, prompt delivery service, I’ve never had a problem, Customer service were very helpful and considerate when i let them know I had to have Ben my lovely Golden Retriever aged 13 1/2 years put to sleep. Well done Zooplus !!! ”

- Anonymous

“ Just want to commend Zooplus for how brilliant they have been with my recent order. I was given the complete runaround with Yodel on the delivery of my dog's food (a special diet which is the only food he can eat!). Zooplus were amazing and sent a re-order which arrived in 2 days with DPD, even in these current circumstances! They are so lovely to deal with too! Can't thank them enough! ”

- Fiona Peggy Cooper

“ Excellent prices and delivery service highly recommended ”

- M Hayward

Zooplus Reviews

Delivery - Fast