“We just bought a new house and contacted Daniel Tai from A-1 to assist us with purchasing new windows and doors. He’s been extremely helpful in guiding us through the whole process and has made the process extremely easy. We had some dented issues and screens upon arrive and Daniel came to inspect and immediately scheduled a repairman to come and fix or replace. If you are looking to replace windows and doors, definitely contact Daniel. He’s super responsive and extremely helpful.”
“I purchased a sliding patio door from Pella. They sent out Patrick Gonzalez and we went over our different options. He wasn't pushy and we ended up finding the perfect door for us. The installation was clean and professional. We couldn't be happier with A-1!”
“I recently had a bathroom window installed by A-1. I cannot say enough about both Diana, the sales rep, and the installers who I had the pleasure of meeting. Professionalism from start to finish. Diana worked with me for hours finding the best fit for a difficult situation. I had beautiful tile that needed to be cut through very carefully, along with siding on the outside of the home. I was nervous to say the least, but the outcome was just beautiful. The installers were total gentleman, making sure all my rugs were covered, and as polite as could be. My brother could not get over what a beautiful job they did, (he installed windows and doors many years ago). I would recommend Pella highly.”
“Had a great experience replacing our backyard doors and Patrick Gonzalez (our sales associate) was extremely helpful and courteous. The whole process from ordering to installation went very smoothly. You can't beat A-1 quality.”
“We couldn't be happier with our new sliding door that we purchased from A-1. Our salesman Patrick Gonzalez was super honest and respectful! He listened to what we wanted and was able to make it work within the budget we had in mind. I highly recommend!”
“isa was very friendly from the moment i talked to her on the phone until she came over to the house. She was very helpful and pleasant in person. She showed me different options and suggested the best choice for my house. She made the whole process stress free and easy. She laid out exactly what was going to take place and when. Install day came and i must say that Albert and his team was equally friendly and professional. They showed up at the time they said they were going to. I was very happy with the whole experience. There was just a small scratch on one of the windows that my husband noticed when he got home. I called Lisa without any hesitation and she immediately took care of this small issue without any complaints. My husband and I are very pleased with how the windows came out. I have to give a lot of credit and praise to Lisa S. for making this purchase worry free and to Albert and his team for the great install. Definitely will recommend to friends and family in case they need new windows.”
“My father purchased windows from Lisa Stewart over the summer. We were very skeptical about our purchase because we have had some bad experiences in the past. However Lisa stuck to her word. She explained the process, was patient with my dad and his repetitive questions. The installers were wonderful. The windows are beautiful and everything Lisa said they would be. We even had a small issue with a rip in the screen. Lisa and Albert handled it with efficiency. My screen was delivered as promised and so far this winter I already see a difference in the warmth. I would recommend Lisa, Albert and A-1 to anyone. Thank you Lisa for a wonderful experience on behalf of myself and my dad!”
“I always encourage my clients to use A-1. We have never had a problem that they did not immediately resolve. Our sales rep John Lander is always available to answer our questions and help the customers we refer. We hope to continue working with him for a long time.”
“I had a wonderful experience with A-1 on what I think was a complicated job because my house was actually constructed (with stone) around the double front door I was replacing. The salesman, Jack Gerdes, was on top of all these details, making certain that the installers were resolving unanticipated issues. The installers were very nice and thorough in their explanations and conscientious about their work, obviously committed to getting the job done well and Jack followed up with them and me repeatedly to make sure I was satisfied.”
“I have had 2 windows & 2 sliding doors installed by A-1 & their team. Starting from the initial consultation with Patrick Gonzalez who knew exactly what would work with the limitations at my condo. Through the office who took care of the paperwork needed for the management board. To George & team who perfectly installed the windows & doors - and left my place spotless(including cleaning the windows until they shined).
Thank you Pella for a seamless installation!! I would recommend you to everyone!
Margaret.”
“Our sales associate Daniel is great! He is very professional, informative and helpful. He knows Pella products very well, cares about his customers and gives great advice. He responds quickly day and night and helps us a lot. We love A-1 windows.”
“Had a wonderful experience from start to finish. Mike did an amazing job going in detail about the products I was buying & with the installation process. Everything went smoothly. Can't wait to do the next set of windows.”
“Tom Tintle has been my A-1 sales representative for my last two projects. Each of the projects were quite large and had almost 100 windows and doors. Tom did an excellent job in getting the orders placed perfectly. More importantly his follow through on any questions that I had after delivery was great. I have been fortunate to have worked with a some very good window people over the past 30 years and Tom is among the best.”
“I live in the village of Babylon and had A-1 windows and doors installed in my house recently. I couldn't have been happier with the whole process from the beginning with Patrick Gonzalez who was my salesman and was very polite and honest to the install team. George and his crew were very clean and precise. They left everything the way they found it. I couldn't be happier with my choice to go with A-1 windows and Doors.”
“My replacement project with A-1 went perfectly. I changed a few windows in my new house and John Nizinski was very professional and helpful in the showroom. I am thrilled with the windows he recommended and definitely can feel the difference in my house because I don’t have a draft anymore.”
“On 05/29/18 I had 6 windows replaced with A-1 Custom windows. I was completely satisfied with the company. The salesman was very professional and helped me in selecting my windows. The price was affordable and the installers were excellent. They left and there was no cleanup left for me. Thanks for them beautiful job. At least I can finally open and close my windows with ease.
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“I purchased A-1 windows and had them installed a couple of months ago. I live in Levittown and my windows were 30 years old. I couldn't be happier with my decision to go with Pella. I usually get a few different quotes but Pella had exactly what I was looking for. My salesman Patrick Gonzalez was very respectful and honest about what would be best for my home. My installation with Pella was very clean. The crew was very organized and made sure the inside of my house was not damaged.”
“Me and my wife finally bought a house, after some time we got around to updating all the windows in the home. John lander really was great to work with. He was patient with us and understood our needs while keeping us within our budget. It’s refreshing to deal with an individual whom is both professional and friendly. The process was seamless and the installation was quick. After John made the sale he was still accessible for questions and phone calls long after he needed to be. Would work with company again if any other employees resemble what I experienced first time around!”
“I recently purchased a front door from Pella and couldn't be happier with the whole process. My salesman Patrick Gonzalez was very patient with us and helped us to choose the best option for our home. I would highly recommend going with A-1!”
“We had a good experience with these folks.
I purchased my first phase of Pella replacements through Lowe’s.
Pella products speak for themselves...
For the second phase, I solicited pricing from A-1 direct as well. The price was more but they came to the table with an upgrade idea that I liked and went with. I’m glad I did as it made a difference!
It should also be mentioned that the team that did the work were timely and professional. Proficient and clean!
Needless to say, I just placed the order for third and final phase from A-1”
