Absolute-Snow.co.uk Reviews

3.0 Rating 40 Reviews
50 %
of reviewers recommend Absolute-Snow.co.uk
3.0
Based on 40 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone

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Anonymous
Anonymous  // 01/01/2019
Absolute Snow are a great company and their products are always top of the range and packaged well. Delivery is always quick with fast track option available also, however I recently ordered a pair of snowboarding boots which were slightly too small and so wanted to return them in exchange for a larger size. This was fine but Absolute Snow request that you order your replacement and seperatly send back your return item. They provide a return lable for your item(s) yet you are required to pay the postage. Considering the boots I purchased were rather heavy I then had to pay an additional £15 to return them. I feel that for such a great company this is a bit of a 'kick in the theeth' for customers who are looking to exchange rather than just refund an item. Most companies will cover the cost of returns and although I love the products that Absolute Snow provide I will now think about shopping elsewhere incase this happens again.
Helpful Report
Posted 6 years ago
Absolute-Snow.co.uk is rated 3.0 based on 40 reviews