Ace Hardware Reviews

2.5 Rating 179 Reviews

36 %

of reviewers recommend Ace Hardware

Company Reviews

Questions

Metrics

2.5

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5

Popular Questions:

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How quickly does Ace Hardware resolve customer queries?

Helpful Report

(1 month ago)

Greater than 57% of reviewers feedback is Ace Hardware resolves customer queries within an hour.

Helpful Report

(1 month ago)

80.56%

Industry Average

“ Bought a Zero-Turn Huskavarnah riding mower. Was $3200 but after my dad got his veteran discount and everything was finalized came to $2861. Not only that but went above and beyond and delivered the mower to my home. Oustanding service. ”

- Anonymous

“ Assistant Manager, Robert, at Roosters Ace in Round Rock, Texas is awesome. I had a do it yourself project and needed advice and help. Robert had suggestions and thoroughly explained what I needed to do. Best customer service I've had in a very long time! Thank you Robert! ”

- Anonymous

“ It was phenomenal service. ”

- Carolyn Odom

Ace Hardware Reviews

Customer Service - Good