Ace Hardware Reviews

2.4 Rating 133 Reviews

32 %

of reviewers recommend Ace Hardware

Company Reviews

Questions

Metrics

2.4

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Live Chat, Telephone
Queries Resolved In	Under An Hour

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How quickly does Ace Hardware resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 50% of reviewers feedback is Ace Hardware resolves customer queries within an hour.

Helpful Report

(4 weeks ago)

84.31%

Industry Average

“ I wanted to commend Marc for a job well done and for taking pride in his job and service to his customer. ”

- Anonymous

“ I went to the Lebanon store, to purchase a chainsaw. Associate Bill was very knowledgeable and extremely helpful. Very happy with my purchase and very happy with the customer service. ”

- Hunter Grey

“ Excellent Service at Ace Hardware At 6908 S Archer The Cashier is a PLUS … can’t tell how many times I have returned items ….with no hassle. Her name is Karen …K2 Thank You K2 And ACE ”

- Tina Roa

Ace Hardware Reviews

Customer Service - Good