Ace Hardware Reviews

2.4 Rating 145 Reviews

32 %

of reviewers recommend Ace Hardware

Company Reviews

Questions

Metrics

2.4

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

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How quickly does Ace Hardware resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 50% of reviewers feedback is Ace Hardware resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

80.00%

Industry Average

“ THIS review is for the store in deerfield bch Florida. Great customer service and help always friendly and very helpful. Special shout out to Bill with his time and beyond help he saved me so much time and aggravation with fixing my old window cranks Bill went well beyond helpful service thank you so much Just a great store very rare in South Florida thank you so much. ”

- van mccloud

“ I wanted to commend Marc for a job well done and for taking pride in his job and service to his customer. ”

- Anonymous

“ I went to the Lebanon store, to purchase a chainsaw. Associate Bill was very knowledgeable and extremely helpful. Very happy with my purchase and very happy with the customer service. ”

- Hunter Grey

Ace Hardware Reviews

Customer Service - Good