“We were purchasing a property in South East London and Ackroyd team helped us with the legal process. Highly recommended affordable and professional.”
“We've used Ackroyd's services several times and always depend on their expertise to check our property and business documents. Their team of competent professionals has impressed us with their performance.”
“Highly competent and skilful team! I have recently had a pleasure working with Ackroyd Legal on some conveyancing advice while buying my second property. They went above and beyond with my queries and were super speedy with every call and email. Highly recommended!”
“Wouldn’t use them again. Conveyancing work allocated to trainee solicitor who either had too heavy a caseload or was simply inexperienced. He seemed to think the work consisted of sending the other side’s questions to the appropriate people and then sitting back and waiting for answers. No chasing or follow up. Their client care is appalling. You spend 5 minutes waiting to talk to reception then another 5 waiting to speak to your contact, assuming he’s not in a meeting, not at his desk or on holiday for a week without letting you know. I complained to the alleged head of conveyancing but didn’t get even a reply. I notice that more recent 1 star reviews don’t get any answer either. We will use a solicitor recommended by our estate agent (who doesn’t get commission from them). Go elsewhere would be my advice.
UPDATE don’t believe the review from Danielle is real. My experience was that he was difficult to get hold of and moved slowly for most of the time”
“Thank you for the support! The company's impressive reputation led to significant growth and was instrumental in my progress in property development. I highly recommend them for their conveyancing services!”
“Normally I do not leave reviews, but I really appreciate the work the Ackroyd team did for me. I had really stressful case but these guys are the real deal! 100% recommended. Communication and efficiency is the key!”
“My lawyer Mathew Elash and his family team provided exceptional services during my divorce. From the first call, Matt understood my situation and gave precise advice. Highly recommended.”
“I provided instruction to Matthew Elash on a matter pertaining to probate, remortgage, and property purchase that were interrelated. Matthew and his legal team provided me with exceptional assistance and guidance during a challenging period. They demonstrated unwavering diligence and attentiveness throughout the matter.
I strongly endorse Matthew and his team to individuals seeking expeditious, efficient, and superior property services.”
“Throughout my 5-year tenure with Ackroyd Legal, their team has consistently delivered exceptional service, leaving me never disappointed. It's apparent that the firm is making strides in growth and continually improving their services.”
“Over the last five years, I have repeatedly sought the assistance of Ackroyd team for various cases, and I have never been let down by their exceptional communication, support, and expertise. Whenever I need them, they are just a phone call away.”
“Should be ZERO start. They were £400 cheaper than the next quote but in the long run I lost more than that due to poor service. PLEASE DO NOT TRUST.
Made an official internal complaint in accordance to Acroyd Legal's procedure due to their poor service - radio silence its been over 8 weeks since I submitted. I have tried to separately speak (numerous calls not returned) and write to their Head of Conveyancing/ Sales Executive (Michael McHaffie). Its a common pattern - you make countless calls, write copious emails and this outfit seems to make their own rules. My property deal fell through as the buyer thought I was playing games in exchanging contracts - the delays were all attributable to Acroyd and its poor team. Reputable estate agent, my mortgage broker, the buyers solicitors and my personal experience of buying properties has led me to believe that this is the worst firm ever. I will be officially complaining to the Legal Ombudsman (The Law Society website). You will loose money and creditability if you use this outfit”
“I highly recommend this great team of specialists for their exceptional combination of professionalism and expertise. The team truly shines in their field and it was a pleasure to work with them.”
“I would give 10 stars only if I could. The team kept me in loop during the 3 weeks of the process on my case. I really appreciate prompt communication and expertise.
Rob”
