“The trousers arrived fairly quickly but the fit was very loose despite, supposedly , being the same size as a Trespass pair I had bought two or three years before. |Obvioiusly built for someone who was a lot, lot chunkier than I am - fair enough. So I sent them back for a refund. That was over a month ago and, guess what? No refund.”
“The garment they sent was massive. I wanted to return it but couldn’t find how to on the website. Tried phoning the company but the calls went straight to voicemail every time I tried the number”