“MY PERSONAL EXPERIENCE
I reached out to RANGEPRO.ORG regarding a concern with my account, and their support team truly impressed me. They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish.”
“It took months for it to arrive, and when it finally arrived, it was NOT women's size 12 as I ordered. Instead it was a child's size, and upon emailing the company, they are refusing to refund my money, and they won't send me a return label for the item which is definitely NOT the size I ordered”
“Losing my savings so quickly was heartbreaking. I was completely shut out of my account, unsure where to turn. A friend recommended Fred Mercy, and that changed everything. He took my case seriously and helped recover every cent. It was one of the hardest experiences of my life, but I'm grateful for the outcome.”
“To whom it may concern,
I hearby write to you again to question what is going on. This situation is getting beyond frustrating. It's taken so many months for you guys to do the right thing but it seems with all the patience I've given you I still find myself here which is nowhere.
I demand an immediate full refund of the order that was returned back to your company unopened, full tracked next day delivered by Royal Mail reason for which I returned after being delivered months after I ordered it with no update or response to contacts I made to you. PLUS a £500 compensation for the personal stress and anxiety, time I have spent chasing you for months and the serious impact it has had on my client and the immeasurable loss of their customs to my small business. Your company and your the way you have treated me has severely affected me and the I have made you aware of this over and over, you chose to do nothing. It's an excuse after and excuse.
I expect a reply with confirmation that this will be in my bank account by the end of work today.
Following some legal advice, should you fail to do this, I will assume that you choose to settle this legally and as such I will have no choice but to proceed accordingly.”
“Do not use this company
Communication is terrible
Placed order 22nd march received email from these on 23rd cancelling my order so purchased else where
Fast forward to 27th March received email stating package on way I sent several emails cancelling order ad sending proof they had canceled it
Many taken out of account 28th even though the order had been canceled
Received order 31st sent straight back and still waiting for refund and had no communication still”
“Ordered 7 March, had the “delayed”
Email 2 weeks later. Emailed them on 27 March but no reply and still no goods. They said I’d chosen Amazon Pay which is odd as I’ve never used it before. Amazon confirmed nothing to do with them so I’ve reported it to my bank. Dodgy Dodgy Dodgy!!”
“Scam website, DO NOT spend even 1p on this website. Goods are shown as in stock but never arrive. No contact number on the site and they do not respond to emails or messages. Their facebook page has comments turned off.
The only way to get your money back is via your card provider.”
“AVOID!! Ordered over 2 weeks ago never received item or a tracking reference like they said they were going to do. Their Address is not even a real address. Scam company!! AVOID!!”
“Ordered items in January 2024..So wish I had read reviews.
Terrible service as now approaching March and items have still not arrived.
I am considering reporting to trading standards as it looks like they have form on failure to deliver.
Please avoid ordering anything from this company...”
“Absolutely terrible company, Do not use. Placed an order on the 16th January, still not received it by 7th February. I told them to cancel it and refund me in full as they were no longer needed as I had to go and purchase from elsewhere but then I had an email a few days later stating they had been dispatched. Never again will I be using this company.”
“SCAM / FAKE COMPANY.
Kerry Charlotte FROST
STEVE FROST
37 Bracken Grove, Catshill, Bromsgrove, England, B61 0PB
33 Thatchway Gardens, Birmingham, United Kingdom, B38 9UU
REGISTERED DIRECTORS OF THIS COMPANY, UNDER 3 DIFFERENT ADDRESSES.
THAT DO NOT EXSIST.
THIS MAY BE HER TIKTOK - TIKTOK.COM/@FROSTYSWIFE
LINKS TO OTHER INFO ON THEM
https://suite.endole.co.uk/insight/people/25353005-mrs-kerry-charlotte-frost
https://www.northdata.com/Frost,+Kerry+Charlotte,+Bromsgrove/qx7”
“COMPLETE SCAM-AVOID, AVOID, AVOID.
Stolen my money for sweatshirt that never arrived. Absolutely outrageous that these people are continuing to advertise.”
“Would give them no stars if you could. Same as all the other one star ratings, avoid this company they don't deliver and cant get refund. Should not be in business”
“Ordered November. Finally arrived 12th January. Lots of excuses, technical difficulties etc. Items not true to size so am returning today. Let’s see how the refund goes. Will report to trading services if it does not arrive speedily”
“Please do not order from this do called company , like everyone else , money taken , no parcel arrived, you cant contact them on Facebook or instagram conveniently for them , i emailed the so called company director Steve Frost who said they had technical issues …. ANOTHER LIE as go on trustpilot etc loads of people said the same thing , ill be informing fb , instagram and ebay as it needs to be stopped , times are hard enough , beware of there website as once youve paid youll be chasing DO NOT USE them , paypal have refunded me today and said they cant go into it but there known , check all the reviews on platforms”
