“Appalling service they take the money and no delivery , I've just read other reviews and wish I'd done that before I ordered.ill be requesting a refund from Paypal”
“Dont order from here. Go on google and see the real reviews.
Like everyone else we ordered the uniforms for our staff with express delivery. At the time of purchase the website said in stock.
After 3 days of waiting and not hearing fromWe contacted and they said it will be dispatched once it’s back in stock.
We requested a refund and they said there will be a re-stocking fee! They dont hold the stock and the stock wasnt even dispatched and they claim re-stocking fee.
They ignored our email and now marked it as dispatched so they can claim 20% re-stocking fee.
Do not buy from them. There is a reason it has poor reviews. Con artist”
“Absolutely pitiful service. Take your money, don't send your items then ask for 20£ for cancelling the order.
I'm going to have to go to court to get my money back but why on earth are they even allowed to trade!
Wish I'd never heard of them”
“Absolutely appalling service, really cant understand how a company can survive.
I need 50-100 rucksacks, ordered one so I could trial print, and now 14 days later have chased with emails, no response.
Calling you just get a 1070's message to email.......terrible.”
“Absolute con. Order submitted, money taken plus extra for 1-3 days delivery. Nothing received! Chased up by email but nil reply. Tried by phone but never answered. Eventually went back to PayPal who refunded me in full.
Stay clear of this company.”
“Delivered an incomplete order, having charged for the whole order, and then did not reply to repeated emails. They may seem cheaper, but that is because they don't send you all you ordered!”
“ATTENTION - DON'T BUY FROM THIS COMPANY
ATTENTION - DON'T BUY FROM THIS COMPANY. Sent back a X Large sweatshirt, filled out the return slip they sent for a refund. It was tracked and signed for. Received no response at all. Emailed them 6 times, also sent them all the paperwork ie: invoice, postage receipt etc. Still no response, tried to ring them, no response. Even went onto the contact page on their website and still got no response. Been doing this since October. Now have escalating this matter with PayPal. This company is a sham, their customer service is non existent. I run a large organisation with 15,000 members across the South of England. My experience with Activewear, will be broadcasted to all my members.”
“I paid for 1-3 days delivery and two weeks later it was thrown over my back fence even though I cancelled the order way before it even processed. Customer service doesn’t exist”
“I placed an offer on the Sunday 16th and paid extra for express tracked delivery (within 1-3 days) as I need this top before Friday 28th and wanted to be sure it would arrive on time.
It has almost been one week and there is no sign of my delivery.
Checked the website - not even dispatched.
Waste of money.
Paid extra for fast delivery (£7!) so expected it to arrive within the week. I feel cheated.”
“Several emails not replied too. Sent the wrong colour but I still had to pay £4.45 return postage. They had my returned goods 12 days before I got a refund. I cannot recommend.”
“We ordered a large amount of zip hoodies from this company and after realising that their sizes are totally off we ordered 2 sizes larger than needed.
Even when we ordered 2 sizes larger, the garments were still too small. Also after washing at 30, the garments shrunk even smaller, bubbled and discoloured. The quality of these products is horrific. The reason they have high reviews is due to offering 10% to leave a review.
After some digging on the internet, I understand that this company has had these same complaints since 2019 so it’s utterly disgraceful that they continue to sell these items with no care or warning.
Avoid this company at all costs. It’s not worth the effort or upset as they cannot rectify the issues they have and their customer service is shocking.”
“DO NOT BUY FROM THIS COMPANY!!! Same story as most other people it seems. Ordered some hi-viz trousers (approx £100), they arrived but were a little on the small size so sent them back as per their returns. The return was signed for but I've not been refunded. It's been 2 months now. I've emailed 4 times but just get an automated "we're a bit busy" email (a bit busy spending everyone else's money it seems). Most frustrating!”
