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Activeweargroup.com Reviews

4.4 Rating 2,066 Reviews
85 %
of reviewers recommend Activeweargroup.com

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Got to be the worst supplier I have ever used, totally incompetent, no order, no explanation, excuses by the truck load. Don’t go anywhere near them.
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Posted 1 year ago
1 star is pushing the boat out for this company, admittedly I did receive my order in timely fashion, but the work boots were small so returned the item via collect+ tracked the delivery back to the company they received the the boots back on the 19th Dec, no email to say they have received the item back and no refund issued as of yet. Emailed their customer services and no replies tried phoning the number I found online straight to answer phone and I have had to go through the credit card company to get my money back. Do yourselves a favour use a different company -5 stars imo AVOID! AVOID! AVOID! and if you didn't hear that AVOID!!!!!!!!!
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Posted 1 year ago
Wish I had read reviews before I ordered!!
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Posted 1 year ago
Scam of a company Thieves Ordered over 7 weeks ago and nothing.no phone answered and no email replies THIEVES AVOID
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Posted 1 year ago
I wish I could not give one star they are the worst most unreliable company I have dealt with they charge extra for a speedy delivery and with in a few days they send apologies for delays I beg you not to deal with this company they are a letdown
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Posted 1 year ago
Arrived after a month of delay. They were ignoring my emails and then refusing to cancel my order before dispatching it. Lost my Costumer and now they asked for 20% restocking fee. They never apologised. That’s not a business, this is a big joke.
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Posted 1 year ago
Bloody awful... avoid it. My order never arrived... filed a refund no answers back. Hopefully they close down. Avoid
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Posted 1 year ago
Never got item, company doesnt answer phone and doesnt reply to emails. Its a scam.
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Posted 1 year ago
This company extremely poor on communicating with customers and delays don’t give positive feedback would not use again 20 days plus and still waiting for delivery status
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Posted 1 year ago
Delays, delays, delays.....and no delivery. Avoid this company - they are either fraudsters or very poorly run, either way I suggest you steer well clear.
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Posted 1 year ago
This company is a scam
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Posted 1 year ago
Made my order on the 13th Sept. Quoted 3-7 days delivery. Taking into account 2 days for a bank holiday, the order had not arrived. emailed on the 27th Sept via the online email link. got an automated response that it would be 5-7 days for a reply... no response. Called the phone number and left a message on the answer machine on the 3rd... no reply. Again, emailed to the customer services email address... no reply. Only replied when I tagged them in a twitter post. and even then a blunt reply, " What is your order number?" My order turned up yesterday ( 06/10/23), nearly 4 weeks after ordering. With no communication as to a delay, or items out of stock, no responses to messages sent and a rude blunt first contact back, I can not recommend this company in any way shape or form.
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Posted 1 year ago
257433 (S257433-S257433 Activewear group have stolen from me. It’s that simple. I can’t believe they have as many stars on here. On trust pilot, they have 1 and that’s too generous. 3 weeks ago I ordered and nothing. No order and no one answers emails. Company of thieves and scum bags.
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Posted 1 year ago
Avoid this terrible fraudulent business. Never recieved my order, or a reply to my numerous emails and voicemails asking where my order was. Eventually went through the bank for a refund and reported to trading standards for fraud.
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Posted 1 year ago
Appalling service they take the money and no delivery , I've just read other reviews and wish I'd done that before I ordered.ill be requesting a refund from Paypal
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Posted 1 year ago
Dont order from here. Go on google and see the real reviews. Like everyone else we ordered the uniforms for our staff with express delivery. At the time of purchase the website said in stock. After 3 days of waiting and not hearing fromWe contacted and they said it will be dispatched once it’s back in stock. We requested a refund and they said there will be a re-stocking fee! They dont hold the stock and the stock wasnt even dispatched and they claim re-stocking fee. They ignored our email and now marked it as dispatched so they can claim 20% re-stocking fee. Do not buy from them. There is a reason it has poor reviews. Con artist
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Posted 1 year ago
Absolutely pitiful service. Take your money, don't send your items then ask for 20£ for cancelling the order. I'm going to have to go to court to get my money back but why on earth are they even allowed to trade! Wish I'd never heard of them
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Posted 2 years ago
DO NOT BUY FROM THIS COMPANY. CUSTOMER SERVICE IS NON EXISTENT
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Posted 2 years ago
Absolutely appalling service, really cant understand how a company can survive. I need 50-100 rucksacks, ordered one so I could trial print, and now 14 days later have chased with emails, no response. Calling you just get a 1070's message to email.......terrible.
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Posted 2 years ago
Ordered on 13 December it is now January 24 Jan Still not got shoes that were ordered
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Posted 2 years ago
Activeweargroup.com is rated 4.4 based on 2,066 reviews