Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,942 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

Write Your review

Tell us how Addison Ross made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, quick delivery, very well packed.”

Helpful Report

Posted 4 years ago

“Ordered 2 Marquetry thin picture frames. Really pleased with them. The quality was what I was hoping for. They look excellent with pictures of my husband, he passed away recently, he always loved wood. Thank You Very Much”

Helpful Report

Posted 4 years ago

“Wanted a smart silent alarm clock as a birthday present for my husband and couldn't believe my luck when i found this website; lovely collection of clocks, exactly like I was looking for. It arrived beautifully wrapped and looks lovely.”

Helpful Report

Posted 4 years ago

So pleased you found us!! Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 4 years ago

“Beautiful coloured enamel frames, quick delivery & great you can get a photo printed and put into the frame, perfect for gifting”

Helpful Report

Posted 4 years ago

“The people at Addison Ross were incredible. They are so professional and patient. They go the extra mile to make sure you are content with the frames and photos. I am so grateful for their wonderful service.”

Helpful Report

Posted 4 years ago

Dear David, Thank you so much for such a lovely review! We really appreciate it and will pass it on too the whole team! Sarah Ross

Posted 4 years ago

“Lovely frame.. and came package well and very quick. I thought I had uploaded a photo to go in it but it arrived without so I must done something wrong which was a shame!!”

Helpful Report

Posted 4 years ago

“Most elegant notebook ever! Lovely colour. Perfect finish and well made, package was so nice as well, arrived on time, will def by more colours/ sizes one they become available”

Helpful Report

Posted 4 years ago

“I have bought an stylish alarm clock. I am very happy with the purchase as I like the shape of it and it works perfectly. It was also nicely presented in a box so it would be ideal as a present too. Thank you.”

Helpful Report

Posted 4 years ago

“Good quality frames”

Helpful Report

Posted 4 years ago

“Once again great service, and a great product.”

Addison Ross 5 star review on 15th May 2021

Helpful Report

Posted 4 years ago

“Addison Ross have the best photo frames. I am never disappointed. Excellent quality and a great range.”

Helpful Report

Posted 4 years ago

“Was given one frame as a present so made the purchase. Out of stock but you told me when one became available. Excellent quality and service.Thank you.”

Helpful Report

Posted 4 years ago

“Great quality and great looking products. Look as described and depicted on website. Beautifully packaged, with good service and delivery. Will order again.”

Helpful Report

Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 4 years ago

“Original package was damaged in transit - very quickly resolved - new packaging and replacement clock received within 24 hours - amazing customer service! I will be using this company for all my "special occasion" gifts.”

Helpful Report

Posted 4 years ago

“Excellent products, well presented. Would recommend.”

Helpful Report

Posted 4 years ago

“Delighted with the frame, excellent packaging and very prompt delivery.”

Helpful Report

Posted 4 years ago

“Absolutely brilliant service! Not only was I able to get a photo frame which I thought was no longer available, it was delivered in record time and was absolutely perfect. I cannot praise Addison Ross highly enough and will certainly be shopping with them again.”

Helpful Report

Posted 4 years ago

“Excellent service from order to receipt of frame with photo mounted within it. Excellent quality, would not hesitate to order again.”

Helpful Report

Posted 4 years ago

“The picture frame ordered duly arrived very promptly. One small comment; on the order form a photograph of my choice could be uploaded and included with the frame for no extra payment. A photograph was duly uploaded with a lot of time taken to get the correct positioning. The orientation 'dial' did not like 270 degrees and this was impossible to accurately achieve. In the end the 'free' photograph did not arrive. Never mind shall get it done at Boots.”

Helpful Report

Posted 4 years ago

“Very quick service and smart, attractive and frames. I am very pleased.”

Helpful Report

Posted 4 years ago

Addison Ross is rated 4.8 based on 2,942 reviews