Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,942 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am absolutely delighted with my photo frame. Addison Ross staff could not have been more helpful and I received the delivery the very next day - despite the coronavirus lockdown. All in all quite exceptional.”

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Posted 5 years ago

Thank you so much for letting us know, we're so pleased you were happy! Sarah

Posted 5 years ago

“The picture frame is beautiful, very good quality and It is a bonus to have the free photo in the frame as well.”

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Posted 5 years ago

“I ordered a framed photo for Father’s Day and received it the following day! Really pleased with the finished product. Also the gift box is perfect so no need to wrap!”

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Posted 5 years ago

“Such a good company. I had left it to the last minute to buy a gift and Addison Ross came to the rescue. Their service is brilliant and quick. I order a frame and took advantage of the free photo. It was the perfect gift. 😊”

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Posted 5 years ago

“Very impressed with the service, i notified addison ross about a slight issue with my order & i received a response very promptly & they have went above and beyond to resolve the issue. Definitely would recommend to others & will reorder from this company again.”

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Posted 5 years ago

“next day delivery , very efficient”

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Posted 5 years ago

“I love the photo frame & the fact you can choose to have a photo printed at no extra charge. Service was great, would recommend.”

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Posted 5 years ago

“Wonderful service, absolutely beautiful frames, high quality and beautifully presented. Really well packaged, speedy delivery. Highly recommend, no negatives, 5 stars all round, will definitely use again in the future.”

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Posted 5 years ago

“I am thrilled to bits with the little photo frame, it is delightful. I will be ordering more! Delivery and communication was all first class.”

Addison Ross 5 star review on 4th June 2020

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Posted 5 years ago

Dear Fiona Thank you so much for letting us know! We look forward to welcoming you back to our website! Regards Sarah

Posted 5 years ago

“Lovely photo frame I'm very pleased with It. Quick delivery.”

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Posted 5 years ago

“I can not praise this company and the staff enough, we’ve sadly lost our brother and I need a photo and frame rather quickly for the service and Sarah at Addison Ross was there to support me. Our beautiful picture arrived in plenty of time for us and the quality is stunning. Many thanks again 🙏🏽”

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Posted 5 years ago

We're so pleased we could help at this difficult time. Thank you so much for your kind review. Kind regards Sarah

Posted 5 years ago

“Lovely small clock ordered. Excellent delivery, very prompt and pleased with product”

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Posted 5 years ago

“I ordered two picture frames which arrive next day exactly on time. I am delighted with the quality of the frames and they are just what I was looking for .”

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Posted 5 years ago

That's wonderful to hear, thank you so much for your review. Regards Sarah

Posted 5 years ago

“Bought four photo frames. They are absolutely beautiful. They arrived swiftly, excellently wrapped and are great quality. They make a fab present for anybody. I'm sure I'll be ordering more for myself, family and friends.”

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Posted 5 years ago

Thank you Sue for the great review, we are so pleased you'll be coming back for more! Regards Sarah

Posted 5 years ago

“Super fast and very good quality. Good customer service, very satisfied, will be ordering more.”

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Posted 5 years ago

“Hi, received lovely photo frame within a day of ordering. Amazing personalised customer service, Sarah Ross was soo nice and helpful and very speedy to respond. Highly recommend. Thanks”

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Posted 5 years ago

“Fantastic service, great quality and speedy delivery. They even printed and fitted out photos. Very happy.”

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Posted 5 years ago

Thank you so much!

Posted 5 years ago

“Excellent service, thanks It would be great if you could upload and print photos for frames with double mount”

Addison Ross 5 star review on 30th May 2020

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Posted 5 years ago

Thank you so much for your review. We are indeed adding multi aperture/upload options later in the year however in the mean time we do offer that you can email us your images and we will print them into any of the stand sized double frames or triple frames. Kind regards Sarah

Posted 5 years ago

“Lovely photo frame”

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Posted 5 years ago

“Three different styles, three different sizes, all wonderful quality with great customer service and prompt delivery. Excellent!!”

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Posted 5 years ago

Addison Ross is rated 4.8 based on 2,942 reviews