Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,942 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, swift and beautifully packaged. The frame was exactly what I expected and the printing was good. Would use the company again and recommend.”

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Posted 5 years ago

“Just perfect!!”

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Posted 5 years ago

“Fast delivery and nicely packaged, would be good as a gift. Actual colour of photo frame was lighter than it seemed online so that was a shame, we would've preferred a darker colour wood. Aside from that, good quality frame.”

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Posted 5 years ago

“Love my new photo frames! Great quality and quick delivery! Thank you”

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Posted 5 years ago

“Bought a clock for my bedside. Beautiful to look at and tick nice and quiet.”

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Posted 5 years ago

“Ordering very easy, able to write appropriate message, ability to to send you photo to put i frame very helpful for future reference. Lockdown prevented me from taking an appropriate photo for the frame, it was a gift.”

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Posted 5 years ago

“This is the first time I’ve used this company. Excellent service, I choose a beautiful frame, upload my photo, which was delivered the following day. I am very pleased. will definitely use them again 🤗”

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Posted 5 years ago

Thank you so much for your kind review, we are so happy you chose to shop with us. Sarah

Posted 5 years ago

“Very pleased with the speed and service”

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Posted 5 years ago

“Such a wonderful range of frames to choose from and excellent customer service as always. Thanks Addison Ross”

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Posted 5 years ago

“I ordered a silver plated frame from Addison Ross as a gift. It was a lovely boxed frame at a great price. The addition of them popping in a photo of the recipient was a fabulous touch. The frame was delivered in a matter of days. Highly recommended”

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Posted 5 years ago

“Beautifully packaged with photo already in the frame - would make a perfect present to send to someone directly from the website. Would recommend! Thanks”

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Posted 5 years ago

“I was thrilled with the photo frames I ordered. Top quality, in beautiful boxes and arrived very quickly. Wouldn’t hesitate to recommend.”

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Posted 5 years ago

“very quick delivery - came a day earlier than expected but unfortunately lovely outer box packaging damaged which was a shame”

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Posted 5 years ago

“Beautiful frame, swiftly delivered! Also an extremely helpful service of printing the photos and sending them already inserted in the frame. A godsend during lockdown with all the shops closed!”

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Posted 5 years ago

“Really efficient website to look through with a lot of choices of many types, styles and colours of picture frames. I ordered the frame quickly and it came the next day! Very good service and the quality of the product is excellent. Thank you.”

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Posted 5 years ago

“Most impressive experience from the first contact with the Sales office by phone to discuss the required product for my son's 25th Wedding Anniversary, then ordering online and finally next day delivery to the requested destination. Icing on the cake was the quality of the product plus the gift wrap which was so appreciated by the recipients. Thank you.”

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Posted 5 years ago

“Great service, great product, very happy - thank you.”

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Posted 5 years ago

“Great choice, good value and speedy service”

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Posted 5 years ago

“I love the coloured enamel photo frames that Addison Ross produce. They are top quality and last and look fabulous.”

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Posted 5 years ago

“I have shopped with Addison Rosd for many years and bought a lot of wonderful picture frames from them. Great design and quality and the recipients always are very grateful and give very kind responses.”

Addison Ross 5 star review on 19th June 2020

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Posted 5 years ago

Thank you so much for your kind review David, we're thrilled that you are such a regular customer! Regards Sarah

Posted 5 years ago

Addison Ross is rated 4.8 based on 2,942 reviews