Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,942 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient was absolutely delighted with gift. Thought it was lovely and would make good use of it.”

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Posted 5 years ago

“Our photograph frames look fantastic; we are delighted with the quality and with the fast and excellent service.”

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Posted 5 years ago

“I am absolutely delighted with my purchase of the Mother of pearl shell and silver alarm clock. It's really beautiful. What an efficient service you provide at Addison Ross & the clock was beautifully packaged too. I will certainly shop with you again.”

Addison Ross 5 star review on 8th August 2020

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Posted 5 years ago

Dear Susan, Thank you so much for your very kind review, we're so happy you're pleased with your purchase! Sarah

Posted 5 years ago

“Excellent. Arrived very well packaged and very quickly. Excellent communication with customer services who sorted my discount.”

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Posted 5 years ago

“Really really beautiful Hugh quality frames and such a wide range of colours and sizes. The only thing that would be nice is maybe a preview of how the photo will look in the frame. Otherwise quality, price and delivery was all great!”

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Posted 5 years ago

Dear Sarah Thank you so much for your lovely review, we're thrilled to hear that. We'll be adding some new features to our Print and Fit Service later in September. Kind regards Sarah

Posted 5 years ago

“I'm very pleased with the quality of the frame I chose and the service was excellent.”

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Posted 5 years ago

“I was looking for a Ruby wedding present for friends - beautiful silver and red enamel photo frame with the photograph that I uploaded carefully framed. I ordered this before lunch - it arrived the following day, carefully packaged, within 24 hours. Excellent quality of both product and service. Thank you!”

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Posted 5 years ago

Dear Joyce Thanks so much for your kind review, we're so happy we were able to get your order to you so quickly. Kind regards Sarah

Posted 5 years ago

“Everything i have ordered has been lovely and service excellent”

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Posted 5 years ago

“Perfect gifts and perfect packaging”

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Posted 5 years ago

“Excellent product (purple enamel photo frme), very well wrapped and packaged and very quick postage, would definitely use again.”

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Posted 5 years ago

“Second order on the 443 offer, brilliant deal, great service, quick delivery and superb quality.”

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Posted 5 years ago

“I have purchased several Addison Ross frames and have always been very pleased with them. They are well designed and attractive, and always carefully packaged for postage. The standard of workmanship is excellent.”

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Posted 5 years ago

“Addison Ross have been brilliant. The photo frame they sent, unfortunately, had broken in transit. I contacted them to inform that it was intended as a gift, with the date fast approaching. They sent a new frame set, including a second replacement glass for the initial frame too, using a next day 9 am courier. just in time to be given as a gift. Their service is great and I would buy from them again.”

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Posted 5 years ago

“Absolutely brilliant service, I would certainly recommend you very highly. Will definitely use you again.”

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Posted 5 years ago

“A real feeling of luxury. The presentation was beautiful and I had as much joy from opening the parcel as seeing the quality contents. Am so proud of our new clock - it really fits in with all our furnishings, antique and modern.”

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Posted 5 years ago

“Beautiful clock. Looks very stylish and luxurious. Fast delivery too.”

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Posted 5 years ago

“They could not have been more helpful and I am delighted with my frames. Excellent quality and lovely.”

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Posted 5 years ago

“Our first purchase but based on experience, not our last. The web site presented some very desirable photo frames and the product did not disappoint. You get a feeling for a brand when you see how they package and deliver your purchase and in every regard Addison Ross score 10 out of 10. Beautifully boxed, well wrapped and presented, the feeling was you had bought something special and worth every penny.”

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Posted 5 years ago

Dear Peter That's extremely kind of you to say so! Thank you very much for your review, we're delighted! Regards Sarah

Posted 5 years ago

“Very smart and elegant frame, of beautiful quality. Thank you”

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Posted 5 years ago

“Simple... beautiful silver picture frame, price was fair, well packaged and delivered within 48 hours.. would I recommend... yes. Thanks Addison Ross!”

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Posted 5 years ago

Dear Mark Thank you so much for taking the time to review we really appreciate it! Regards Sarah

Posted 5 years ago

Addison Ross is rated 4.8 based on 2,942 reviews