Adelante Software Limited Reviews

Name: Adelante Software Limited
Address: 3 Switchback Office Park, Gardner Road, Maidenhead
Rating: 4.43

4.4 Rating 53 Reviews

92 %

of reviewers recommend Adelante Software Limited

Company Reviews

Questions

Visit Website

Phone:

01628 820600

Location:

3 Switchback Office Park, Gardner Road
Maidenhead
SL6 7RJ

Write Your review

Tell us how Adelante Software Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Adelante Software Limited 4 star review on 22nd December 2016

Christopher Crow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to be able to Bank once a week or at any time of the month.”

Helpful Report

Posted 7 years ago

Dear Anthony Thank you for taking the time to write a review, we value your feedback. Unfortunately the machine you have does require you to bank daily, if you would like to discuss the reasons for this, please do not hesitate to give us a call on 01628 820600.

Posted 7 years ago

“It's a very good thing to have its very relyable it could be even better if you can add contact less facelety thanks”

Helpful Report

Posted 7 years ago

Thank you so much for your review Zulfiqar, we are glad that you are happy with the service that we are providing. If you are interested in upgrading to a contactless machine, give Nick a call on 01628 820600 or email sales@adelante.co.uk.

Posted 7 years ago

“Very slow processing. Taking up to 3 to 4 mins. Why do you send out emails to drivers like me who have had a machine for years, telling us to get one. Its wrong to claim that you get better tips. You dont.”

Helpful Report

Posted 7 years ago

Thank you for your review Brian, I will pass your comments on to our Marketing team, your feedback is much appreciated.

Posted 7 years ago

“I've now adelante to be good pay money to customer on time deal with enquiries response quickly overall responsible”

Helpful Report

Posted 7 years ago

Thank you so much for your review!

Posted 7 years ago

“They provide very nice service important thing customers very happy thanks very much”

Helpful Report

Posted 7 years ago

Thank you for your review Amar, it is much appreciated

Posted 7 years ago

“Good service and reliable”

Helpful Report

Posted 7 years ago

Thank you vey much for your feedback! It is much appreciated.

Posted 7 years ago

“I have no complaints whatsoever. The system has always worked perfectly for me”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review Adelante, we are glad to hear that you are happy with our service.

Posted 7 years ago

“Got a terminal in my taxi on premier cabs in blackpool and I must say it's a load of rubbish. Paid £7.50 per month for my old machine that was OK, and got given new machines putting my new monthly fee up to £14.50 a month, nearly a 100% rise. (What a joke). And to cap it off the signal on this new machine is terrible, lost count of the amount of customers I've had to take to a ATM machine and it's not acceptable. Also I've had to ring up on 5 occasions to get my email address changed until it was finally sorted. Sorry not good enough. Mr Andrew Openshaw.”

Helpful Report

Posted 7 years ago

Dear Mr Openshaw Thank you for taking the time to leave us a review. Whilst of course we want to see the good ones it’s important that we are made aware of where we can do better. Firstly I would like to apologise for the fact that your email address didn’t get changed when you requested, I understand that we are now emailing the correct address for both statements and invoices. Your new terminal was supplied to you on the back of an agreement with Premier Cabs. We sourced the Contactless terminals at their request and the price of £12 + VAT is competitive in the market coupled with the lower surcharge you pay per transaction. I can, however, see how you would feel disgruntled if the machine is not performing as well as your older machine. We would like the chance to put this right for you, if you are still experiencing problems with the terminal please call our helpdesk on 01628 820611 and they will do their best to assist you, alternatively you can email into support@adelante.co.uk and request a call back at a convenient time. Kind regards Michael Thorpe

Posted 7 years ago

“Easy to use prompt payment can't fault the service...”

Helpful Report

Posted 7 years ago

Thank you vey much for your feedback! It is much appreciated.

Posted 7 years ago

“Very good”

Helpful Report

Posted 7 years ago

Thank you vey much for your feedback! It is much appreciated.

Posted 7 years ago

“Good service with timely payment”

Helpful Report

Posted 7 years ago

Thank you so much for your feedback. We are so happy that you are pleased with our service.

Posted 7 years ago

“New machine is very slow to boot up but transactions are a lot quicker. Still some areas where a signal refuses to be found but overall it works well.”

Helpful Report

Posted 7 years ago

Thank you for your feedback Paul, if you are still experiencing problems please do give our support team a call on 01628 820500. Alternatively, email support@adelante.co.uk and let us know when is a good time to call you.

Posted 7 years ago

“New machine is very slow to boot up but transactions are a lot quicker. Still some areas where a signal refuses to be found but overall it works well.”

Helpful Report

Posted 7 years ago

Adelante Software Limited is rated 4.4 based on 53 reviews