Adelante Software Limited Reviews

Name: Adelante Software Limited
Address: 3 Switchback Office Park, Gardner Road, Maidenhead
Rating: 4.43

4.4 Rating 53 Reviews

92 %

of reviewers recommend Adelante Software Limited

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Phone:

01628 820600

Location:

3 Switchback Office Park, Gardner Road
Maidenhead
SL6 7RJ

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Adelante Software Limited 4 star review on 22nd December 2016

Christopher Crow

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rented terminals for a busy bar at a festival and they performed well. Adelante were helpful in the lead up, giving advice and sorting out an issue quickly before the start of the hire, they were also helpful during the festival.”

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Posted 6 years ago

“The sevrice is good but it would be nice to have a contactless terminal”

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Posted 7 years ago

“More than happy with the service provided. Had an issue with a chip and pin machine which took a while to sort out, but the problem turned out to be with Elavon, which Adelante sorted out. Chris Crow Sarracenia Nurseries”

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Posted 7 years ago

“Easy to deal wit th”

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Posted 7 years ago

Thank you for your review, it is much appreciated and we are glad that you are happy with the service that we are providing.

Posted 7 years ago

“The service and deliveries are efficient, but terminals are so slow!”

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Posted 7 years ago

“I have been using Adelante for 3 years. very good customer service. payments are paid direct into your bank on weekly basis. I think the transaction fee is too high which could be reviewed to lowering it.”

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Posted 7 years ago

“No real complaints ....costs a lot to keep chip and pin going when not used for long periods. But that is our fault. However we had an emergency with a broken charger at a very important event the replacement was sent very quickly but the conversation on the phone of no courier charge was not met ....an invoice eventually came through for £25 and was not cancelled after an email complaint. We do not use Adalante really enough to give a fair assessment”

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Posted 7 years ago

“It's quite good”

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Posted 7 years ago

Thank you for your feedback Mohammed

Posted 7 years ago

“Its good but could do with upgrading and using contactless system now as we get alot of request for it.”

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Posted 7 years ago

“Its good but could do with upgrading and using contactless system now as we get alot of request for it.”

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Posted 7 years ago

Thank you for your feedback Mukhmood, if you are interested in upgrading to a contactless machine, give Nick a call on 01628 820600 or email sales@adelante.co.uk

Posted 7 years ago

“I am happy from your service and customers as well”

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Posted 7 years ago

Thank you for taking the time to leave a review Mohammed, we are glad that you are happy with the service that you are receiving.

Posted 7 years ago

“when told had to update machine..was told no change in payment to find now 14-40 was 7-50”

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Posted 7 years ago

Dear Stephen Thank you for your feedback. In response to your complaint, the reason for the price increase is due to the fact that Premier approached us as they were interested in upgrading to contactless machines. Premier agreed on the price and ensured us that details of this price increase would be communicated to all of their drivers. We are so sorry that you have not received this communication from Premier. If you wish to discuss this further please do give us a call on 01628 820600 or email sales@adelante.co.uk. Kind regards Nick

Posted 7 years ago

“Service is good,any problem got sorted very quickly and above all the staff is very polite and helpful.”

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Posted 7 years ago

Thank you for your positive comments, we are glad that you are happy with the service you have received.

Posted 7 years ago

“Very efficient,money in bank bang on time.”

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Posted 7 years ago

Thank you for your review Brendon!

Posted 7 years ago

“I have always found the staff to be very helpfully at all times and would definitely recommend Adelante to others.”

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Posted 7 years ago

Thank you for your review Tariq, your feedback is greatly appreciated!

Posted 7 years ago

“I would like to be able to Bank once a week or at any time of the month.”

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Posted 7 years ago

Dear Anthony Thank you for taking the time to write a review, we value your feedback. Unfortunately the machine you have does require you to bank daily, if you would like to discuss the reasons for this, please do not hesitate to give us a call on 01628 820600.

Posted 7 years ago

“It's a very good thing to have its very relyable it could be even better if you can add contact less facelety thanks”

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Posted 7 years ago

Thank you so much for your review Zulfiqar, we are glad that you are happy with the service that we are providing. If you are interested in upgrading to a contactless machine, give Nick a call on 01628 820600 or email sales@adelante.co.uk.

Posted 7 years ago

“Good service and reliable”

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Posted 7 years ago

Thank you vey much for your feedback! It is much appreciated.

Posted 7 years ago

“New machine is very slow to boot up but transactions are a lot quicker. Still some areas where a signal refuses to be found but overall it works well.”

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Posted 7 years ago

Thank you for your feedback Paul, if you are still experiencing problems please do give our support team a call on 01628 820500. Alternatively, email support@adelante.co.uk and let us know when is a good time to call you.

Posted 7 years ago

“New machine is very slow to boot up but transactions are a lot quicker. Still some areas where a signal refuses to be found but overall it works well.”

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Posted 7 years ago

Adelante Software Limited is rated 4.4 based on 53 reviews