Aerials 4U Reviews

Name: Aerials 4U
Address: 137, Carfax Avenue, Farnham, Tongham
Rating: 4.78

4.8 Rating 257 Reviews

95 %

of reviewers recommend Aerials 4U

Company Reviews

Questions

Metrics

4.8

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01276 473800

Email:

office@aerials4u.org

Location:

137, Carfax Avenue, Farnham
Tongham
GU10 1BH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think it is unacceptable that a tradesperson is welcomed into your home, discusses a job, and then ghosts the client. A gentleman came from this company on 24 Oct. We waited a week for him to come. We have now waited two weeks for his supposed quote. The only conclusion is he doesn't want the job. How cowardly and childish not to say. So..three weeks delay all in all completely due to this firm's unprofessional attitude. If I see this company's name on any website asking for reviews , I won't hesitate. I will spread the word re unreliability and unprofessionalism. The gentleman who failed to provide the quote was over 6 feet tall , and stooped. I do not know his name.”

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Posted 5 months ago

“We booked this company and they never arrived. They claimed they had and charged us a fee. Hannah was rude and unhelpful and accused us of lying saying we hadn’t answered the door although someone was on. We didn’t use them and they charged us a fee.”

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Posted 1 year ago

“I had a visit which was paid for at the time. Booked in the change of an aerial and they didn't appear. I have been trying to contact to find out what happened and rebook and have had no response in weeks”

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Posted 1 year ago

“still have not received copy of invoice or details of insurance backed guarantee”

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Posted 2 years ago

“I was very impressed with the quick service and professional job completed.”

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Posted 5 years ago

“Very poor service”

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Posted 5 years ago

I am sorry you felt that our call out was unreasonable Mrs Gibbs, But as explained prior to our visit are initial charge is £58.00 + VAT irrespective of whether the call takes 15 mins or an hour, remember as a professional company we have overheads that include Wages, Insurances, Advertising etc. we did give you a reasonable quotation for your additional requirements and listening to your recorded conversation Hannah was very professional in fully explaining this to you.

Posted 5 years ago

Aerials 4U is rated 4.8 based on 257 reviews