African Overland Tours Reviews

Name: African Overland Tours
Rating: 4.84

4.8 Rating 316 Reviews

97 %

of reviewers recommend African Overland Tours

4.8

Based on 316 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

About African Overland Tours:

We believe travelling the road in Africa changes you, Forever!
We want others to experience this.

Our team of passionate planners (ex guides and travellers) help you find the perfect trip for your adventure. The tours will leave you with unforgettable experiences that will stay with you for a lifetime.

We offer over 300 Budget Safari types, from Accommodated Tours, Camping Safaris, Small Group Safaris , Budget Tented and Lodge Safaris and longer African Overland Tours at the most competitive pricing with unbiased, honest help all backed up with financial protection guarantee.

Our local knowledge and experience is invaluable as we have travelled and guided extensively on the routes in Africa (not many people can say that).

Visit Website

Phone:

0214480997

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African Overland Tours 5 star review on 24th February 2025

Petra

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service and kindness I have received from Nicky at AOT has been absolutely phenomenal. Not only does she provide prompt, thorough, organized, and detailed answers to my overabundance of questions, but she does so with such kindness and the feeling that she truly cares. Many other tour companies are simply out for your money - AOT understands that people are giving a lot of time and money for a trip, and work incredibly hard to alleviate any hesitations you might have, and to make sure you're set up for the trip of a lifetime. They are transparent, willing to accommodate any needs or issues you may have, and are so patient throughout the process. I am SO excited for my trip from Cape Town to Vic Falls this June, and it's because this travel company cares about its customers. I do just want to note, the reviews on this page are for the planning and arranging of the trip. Separate reviews exist for the trip itself, and for the other companies that actually run the trips (such as the Africa Travel Company). Anyway, a huge thank you to African Overland Tours, and especially to Nicky, for helping make this all possible! You're the MVP's!”

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Posted 7 years ago

Goosebumps Dustin!!! Thanks so much for the kindest of words. We try our utmost to provide caring and honest support. We are extremely passionate about what we do and getting travellers to experience this amazing continent. Thanks so much for the time you took to write this. Deeply touched :) Andrew (Founder of AOT)

Posted 7 years ago

“This is the second time I book a trip with African Overland Tours, as I had a great experience selecting my desire trip in 2016 with help of Nicky Lotz!! I’m glad to find her again, as she always respond every email on time with full details and great recommendations. The service provided on my first trip, 21-day from Nairobi to Vic Falls was excellent! Now on my way to the second experience!”

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Posted 7 years ago

Hi Lorena Firstly, thank you so much for the time you took to write the review. Secondly, I'm over the moon that firstly you love Africa and secondly that you entrust us to help you with your African adventures. Here's to many more adventures on the road! Massive Thanks Andrew (Founder of AOT)

Posted 7 years ago

“Always book my African travels through African Overland Tours as they are incredibly friendly and helpful, they always get back to you quickly, staff are knowledgeable, they use local people which I think is very important and offer great value for money.”

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Posted 7 years ago

Thanks so much Karen! That means so much and we deeply appreciate it. So pleased you love let us help :) Kindest regards Andrew (founder of AOT)

Posted 7 years ago

“Stefan from AOT was the most helpful tourist agent I have ever dealt with. Awesome!”

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Posted 7 years ago

Massive Thanks Daniel, that is wonderful, kind words! Kindest regards Andrew (Founder of AOT)

Posted 7 years ago

“Simple booking process,easy.”

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Posted 7 years ago

“Friendly staff, quick answers, omplimentary transfers and night in JNB.”

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Posted 7 years ago

Thanks so much, Sergey!! So pleased you found the team fast and friendly! Deeply appreciate the comments Andrew (founder of AOT)

Posted 7 years ago

“Elroy was great”

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Posted 7 years ago

“I love the friendliest service I ever experienced. Thanks!”

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Posted 7 years ago

Thanks sooo much Monika. Deeply appreciate the kind words! Kindest regards Andrew (Founder of AOT)

Posted 7 years ago

“Friendly, prompt and efficient. Website worked well”

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Posted 7 years ago

“at the moment they are not able to give a judgment”

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Posted 7 years ago

“In relation to the reservation process, I can say that it was very efficient and timely. Chemone was very kind, answered all our doubts and guided us throughout the process. We hope the trip is just as good !!”

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Posted 7 years ago

“I spoke with Tammy and she was the best. She offered to work outside her hours to skype if I wanted to talk in person (time-zone differences), which I think is above and beyond. She answered all of my questions promptly and thoroughly. I was looking at booking through another company and they paled in comparison to her level of customer service, so it was a no brainer to go with the person that made such an effort to find the itinerary I was looking for within my time frame and budget. Anyone who gets to deal with her is in great hands. 5 out of 5 (the button wasn't working)”

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Posted 7 years ago

“They answered all of my questions. Everything went smoothly with the booking of my trip - Cape Town to Victoria Falls.”

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Posted 7 years ago

“We have been in contact with Nicky at African Overland Tours for a few months. Nicky has been absolutely fantastic in helping us plan our first ever group tour! Super quick responses and super detailed with lots of information. I feel the service was above and beyond what is usually expected. Nicky not only gave us some great information on tours but also gave lots of advice on our independent section of travel in Africa. It took us a while to decide on which tour is best for us, due to timing and flights and other travel before and after the Africa tour but we finally managed to nail down the perfect tour for us with the help of Nicky. Overall, we are very pleased with the customer service at African Overland Tours. We will update a review after our tour from Cape Town to Victoria Falls in June. 10/10 for customer service!”

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Posted 7 years ago

Thanks very much Katie! I'm so pleased Nicky was able to help you on the journey to find an amazing experience! Thanks so much for the kind words, we deeply appreciate it. Kindest regards Andrew (Founder of AOT)

Posted 7 years ago

“Our communication with African Overland tours has been nothing short of outstanding. Tammy who we have dealt with has been extremely helpful catering for our needs and ensuring we got the trip that suited us. She was both extremely polite and very professional I would not hesitate to recommend your group to other travelers thinking of using your company.”

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Posted 7 years ago

Wonderful Jennifer!! I'm over the moon from your comments. Thanks so much for them, I'm so pleased you found Tammy extremely helpful :) Kindest regards Andrew

Posted 7 years ago

“What can I say about Huntley Cronje? He gives personalized service and conveys his genuine interest in offering the best travel options to suit the client. Hie is charming and helpful and I appreciate the patient and tactful way in which he put up with some delays from my side.”

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Posted 7 years ago

Wow Joan, thank you so much for the extremely kind words. Huntley is truly amazing and takes such pride in helping everyone. We deeply appreciate what you have said and thank you so so much. Kindest regards Andrew (founder of AOT)

Posted 7 years ago

“The booking process has been easy and smooth. Tammy has been great and very patient with all my questions. I even decided to book two tours instead of one so I could do more safari and see more of Africa!!”

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Posted 7 years ago

Massive Thanks, Vera! You are going to have an awesome time exploring Africa!! Kindest regards Andrew (Founder of AOT)

Posted 7 years ago

“The service of Nicky was very timely and helpful. She was answering all our many questions and advised very well. She created a nice atmosphere and we are looking forward to our holiday”

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Posted 7 years ago

Thanks so much, Anna for the wonderfully kind words! So pleased Nicky could help. You are going to have an amazing time! Kindest regards Andrew (founder of AOT)

Posted 7 years ago

“Chemone was our contact person and she was excellent both in email and over the phone. She answered all of our inquiries promptly and with tons of knowledge and experience. We feel safe in the tour and company we chose. I assume the tour will meet all our expectations. Thanks again Adrienne”

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Posted 7 years ago

Thanks so much Adrienne ! You going to love Mozambique! I'm so pleased Chemone was awesome. Kindest regards Andrew (Founder of AOT)

Posted 7 years ago

“So far so good.”

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Posted 7 years ago

African Overland Tours is rated 4.8 based on 316 reviews