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AG Woodcare Products Ltd Reviews

4.8 Rating 2,345 Reviews
95 %
of reviewers recommend AG Woodcare Products Ltd
4.8
Based on 2,345 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read AG Woodcare Products Ltd Reviews
Visit Website

Phone:

01789 778628

Email:

email@agwoodcare.co.uk

Location:

Unit 3, Waterloo Industrial Estate, Bidford-upon-Avon
Alcester
B50 4JH

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AG Woodcare Products Ltd 1 star review on 3rd April 2024
MJ
AG Woodcare Products Ltd 5 star review on 6th January 2023
Daniel
AG Woodcare Products Ltd 5 star review on 6th January 2023
Jane
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 19th June 2022
Christine
AG Woodcare Products Ltd 5 star review on 5th June 2022
Graham
28
Anonymous
Anonymous  // 01/01/2019
HI MY order 64433 I SENT YOU AN EMAIL NO REPLY DID NOT GET ALL MY ORDER DAVE
Helpful Report
Posted 2 months ago
I bought multiple 5L tins of the Tudor and Village Green Water Based wood stain, thinking it was better for the environment and myself to avoid solvent/oil fumes/waste/pollution. I applied both in 5 coats after sanding surfaces of newly bought, large pine garden garage shed. Followed all instructions and let each coat sink for an entire week as I could only do it on the weekends. After one winter, the product has dissolved/disappeared in spots completely back down to the wood, no doubt due to the water based nature of it. When complaining to AG Woodcare, I was told explicitely that unless you cover it with a finishing coat (which they conveniently sell) the stain will wear away and isn't okay to be used externally. The instructions online on their own site do not state this at all, it simply says they recommend a cop varnish/oil/etc for "more longevity". Yet their customer service has stated that one "must" put a protective coat or the product won't last. If only they would say this on their website I would have never bought this. I did all this staining in middle of summer 2023, and already April 2024 it's about 40% disappeared. I was further told that the sanding paper I used wasn't correct, even though it was in the number range of what they suggest, I was told that the wood I used was "too smooth" as was a outbuilding kit, and finally that noone has ever had an issue before with their product even though a quick look accross review sites proves this wrong immediately. The worst of this is, is that I use my outbuilding for my own studio and now that so much has worn away I am forced to repurchase the Tudor color to try and quickly patch repair so that I can have photos done for a website. I cannot find any company that sells this specific color. Meanwhile this summer I'm going to have to hire someone to sand the entire building down and start over with another product. I've got 4 other outbuidlings and have stained 3 of them (all wit oil based stain), and never had an issue with these other brands, so based off my expeirence I believe their water based stains specifically are not fit for external use and I've wasted dozens of hours in labor as well as hundreds of pounds. And no help at all from customer service as they can just say anything to absolve themselves from any responsibility and blame it all on me.
AG Woodcare Products Ltd 1 star review on 3rd April 2024
Helpful Report
Posted 8 months ago
Really helpful when I phoned for an order, very prompt delivery. Just great company to deal with - their number is on file because I don't bother with anyone else now I have found AG
Helpful Report
Posted 1 year ago
Not a fan of the finish. Customer service unhelpful
Helpful Report
Posted 1 year ago
Just wish I hadn’t been so tight as to order a 500 ml bottle when I should have opted for the 1 litre. instead I bought a second 500ml at tree times the price !!
Helpful Report
Posted 1 year ago
Recommend by a master carpenter/restorer who has done restoration work for the late HRH Queen Elizabeth II at Sandringham. Our home is Tudor and we recently had our staircase restored. These polishes are wonderful.
Helpful Report
Posted 1 year ago
Good range of products with competitive prices. I found the particular woodstain I needed that isn't stocked by the more well known stores. Item arrived on time and well packaged to prevent leaks in transit. Product (village green stain) was easy to use and gave a great finish Will definitely use this store again.
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Posted 1 year ago
Reliable and always helpful. Great range of products at competitive prices.
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Posted 1 year ago
Order deliveredbut later than expected.
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Posted 1 year ago
The website worked well and the delivery was fast and efiicient.
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Posted 1 year ago
Extensive range, good information and prompt service at a good price
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Posted 1 year ago
Can’t remember the Sales assistant’s name but very pleasant helpful and knowledgeable Product arrived next day and has made a superb job of protecting our new outdoor teak patio dining table. All in all a first class product from a first class company
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Posted 1 year ago
I ordered dark green wood dye. It was exactly as I wanted, good quality and value. I would certainly use the company again.
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Posted 1 year ago
Great product, packaged well and sent promptly. Thanks!!
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Posted 1 year ago
Exactly what I hope for leaving the green but tinting it White White
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Posted 1 year ago
Fast efficient service.thanks
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Posted 1 year ago
No complaints, everything I ordered arrived on time and happy to use AG again.
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Posted 1 year ago
When I initially spoke to the company I explained what I needed a product to do, I was given sound advice and was very happy with the results to my floor finish. The service was outstanding as I had an issue with the delivery company and A G Woodcare we very quick to rectify the issue.
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Posted 1 year ago
Bought some shellac knotting very had to get it now and good quality will shop with you again
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Posted 1 year ago
Great quality products and super fast delivery. The customer service is also excellent.
Helpful Report
Posted 1 year ago
AG Woodcare Products Ltd is rated 4.8 based on 2,345 reviews