Agriframes Reviews

Name: Agriframes
Rating: 1.82

1.8 Rating 17 Reviews

18 %

of reviewers recommend Agriframes

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1.8

Based on 17 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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01179669684

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having purchased an economy fruit cage, it was promptly delivered but the components were incomplete and the assembly instructions woefully lacking. After a number of telephone calls and emails, it was agreed that fruit cage would be returned and a replaced with a discounted superior version. Some time later, this arrived beautifully packed and protected but on opening, similar woefully inadequate assembly instructions were discovered. They failed to permit simple construction and generated considerable frustration, delay and tension. Voicing my repeated concerns and requests for advice to the customer service team was met with friendly and caring responses but no meaningful resolutions as it was clearly evident that the requisite and detailed knowledge of fruit cage assembly to readily provide customer assistance did not exist. At times it was akin to the blind leading the blind. A follow up letter to the MD with suggested amendments to the assembly instructions, copied to the customer services team was not even acknowledged. This has not been a good or even satisfactory experience and one that I will not be repeating with Agriframes' products.”

Helpful Report

Posted 5 years ago

Agriframes is rated 1.8 based on 17 reviews