Dear customer,
Thanks for your review. However, in my mind, this is a bit harsh on us. Let me explain you why.
All orders that we receive before 2 pm will be dispatched the same day. Any orders received after 2 pm will be dispatched the following day. However, the two products that you ordered were special items, that we receive only for Ugadi and Tamil New Year. We received the neem flower fresh from India and dispatched the same day on Friday the 5th of April, so that you receive it on Saturday the 6th of April, well before Ugadi, that was on the 9th of April.
We at Aha Bazaar are obsessed with customer service and that our customers should get the best product in time. In my mind, we have done everything to ensure you get the products fresh and in time for Ugadi.
We have put a note on the home page, regarding the Ugadi delivery timelines. I am confident that you may have missed it. I have to admit that we did not reflect the message in the email though.
As always, we will do everything possible within our remits for customer satisfaction.
Thanks for understanding.
“This is the worst product ever tried in my entire life it does not promote what it says there was no pickle amla pieces apart from amla seeds inside the jar
Horrible and disgusting 🤮
Sort out your company production line ! I went a refund”
“The Ladoo and GulabJamuns were horrible and tasted off. Have a strong suspicion both were out of date as they had stickers printed and stuck on top in place of the expiry dates. To make matters worse, I've been receiving tonnes of spam emails since purchasing from here. Very disappointed.”
“The sweets were old stock smelled awefull it’s better not to sell. If you don’t have good quality. It all ended in bin. They were only prompt in delivering on time…”
“Got sent products that would expire in 1 week. This is after you sent the wrong product the first time which also expired in 1 week. Left a very bad taste on this whole experience. Will be warning my friends.”
