“Further to my review below, I was pleased when the MD of the company made contact personally today, although it did take a week. He offered to replace the damaged tins of mango but I declined as I don’t think the tins are structurally damaged. Apparently the small item I thought I had ordered didn’t make it onto the order, although I was sure it had been added to the basket, so that was my mistake.
Original review
Products arrived quickly but there was a small item missing and the 2 tins of mango puree I received were both very badly dented. Hopefully the integrity of the cans has not beein compromised but I would definitely not buy again if this is the standard of the product shipped - the damage couldn’t have occurred during transit as the box was undamaged so they must have been shipped in this condition. I reported the missing item immediately but apart from an automated response to my message have yet to receive any resolution.”
“Everything except the kamdhenu cow was fine. A couple of screws were missing. The screws weren’t loose and fell in the box. It was simply not there. The packet would have known and seen it but still sent it instead of sending a functional product.”
“Bought a dry fruit serving round box with oxidised effect Not as expected , looks nice and all but material used is quite low quality , u have to handle it with care, what I thought was “metal” turned out to be a think foil type material with design!
The customer services , packaging , delivery everything was top notch though”
“The item arrived I ordered Lakshmi kubra Deepak , it’s much much smaller than I expected but quality is not that good for the price could have been better and packaging was not good the coins on the side of the lamp got bent when it arrived .
Hope in future care is taken for packaging.”
“The I box of mangoes out of 2 were sweet as sugar thank you but its always wise to treat each customer individually that's how business gets merit to become popular one by one the more good customers with 5stars individullythe more popular you get word to mouth is very important”
“O.k, the Rava ladoos were made if very fine rava and tasted like besan ladoos.
Also why do you have cloves in Motichoor ladoos , i have enough cloves at home. Not that great biting into cloves.”
Thanks for your review. Sorry that you did not like some of the products.
Regarding Rava laddoo, I will bring to the notice of the supplier.
The laddoo that you placed order was for Sugarfree Boondhi Laddoo and not Mothichoor Laddoo. Boondhi laddoo always has cloves and that is the speciality of Boondhi Laddoo.
Thanks for understanding.
Please feel free to come back to me if you have any further questions. In the meantime time, I will come back to you with the response from the supplier on Rava Laddoo.
“Every single mango was overripe. Would not buy again
edit: after seeing my review aha bazaar have given me a voucher to refund the cost of the mangos which I do appreciate.”
Dear customer,
Apologies for the poor experience you had on the mangoes. We did check every single mango before we dispatched and confirmed good. I only account for the hot weather we had in the UK during that time. As you would appreciate, ripening of mangoes is beyond our control. For mangoes, we generally operate on a no refund policy, however for us customer experience and satisfaction is absolutely crucial. Hence we will issue a coupon for 100% for the mangoes. Please feel free to use this for your shopping with Aha Bazaar.
Thanks for understanding.
Dear Customer,
Sorry that you did not like the Sambar Powder. This is the first time we had a similar feedback on Sambar Powder from this Brank. We will pass the feedback to the supplier. For Aha Bazaar, customer satisfaction is key. Hence we will issue a coupon for the Sambar Powder. Please use this in the next shopping with Aha Bazaar.
Thanks for the continued support to Aha Bazaar.
“I just had one issue and that was the shelf life of the product. I bought a large box of chilli powder which only has three months left of the 15 month shelf life…. Bit dissapointed so emailed them… no reply”
“Good choice of Indian snacks - especially South Indian. But a bit too pricey. Most items can be at least £2-3 cheaper. And there is no tracking link for your order - neither is there an update from them. So you're left completely in the dark as to when you will receive your order.”
