Airwallex Reviews

4.9 Rating 136 Reviews
97 %
of reviewers recommend Airwallex
Read Airwallex Reviews
Visit Website

Phone:

13 32 99

Email:

joe.romeo@airwallex.com

Location:

Level 7, 15, William Street,
Melbourne
3000

Write Your review

Tell us how Airwallex made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Has supported us in making international payments at much lower costs than through Credt Suisse our Bank in Switzerland - we have units and suppliers around the world and the charges paid previously were excessive Only issue - is the methods to load funds to the Airwallex were changed recently and not clearly communicated - we had made transfers to add funds to the account which were returned and this has caused frustration on our side - so make sure you communicate such issues clearly to the client in the future
Helpful Report
Posted 2 years ago
So far so good.
Helpful Report
Posted 2 years ago
It was initially a little difficult to get the ball rolling. We were asked to supply details when creating an account (which is totally reasonable). However, we are a brand new business and do not have a traditional bank account, and are opening up one of our first accounts with you directly. This made supplying additional documents to create an account with you more difficult, as things like bills and invoices were unavailable because we don't have a bank yet! Airwallex may want to consider the kinds of documents that they require for verification purposes for new businesses who are opening their first account with them, rather than another bank or financial institution. Once we got set up, Jayd took us through the platform and was very helpful and informative. He took us through the user interface, explained the different concepts, answered our questions, and got us going in no time. Thanks Jayd!
Helpful Report
Posted 2 years ago
Its great that you can easily contact your sales rep with questions
Helpful Report
Posted 2 years ago
Incredible idea, smooth rollout and great service and looking forward to all that will continue to be released!
Helpful Report
Posted 3 years ago
Airwallex is rated 4.9 based on 136 reviews