Airwallex Reviews

Name: Airwallex
Address: Level 7, 15, William Street,, Melbourne
Rating: 4.85

4.9 Rating 137 Reviews

96 %

of reviewers recommend Airwallex

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Phone:

13 32 99

Email:

joe.romeo@airwallex.com

Location:

Level 7, 15, William Street,
Melbourne
3000

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I applied for an account for my established consulting practice. I've never had any issues in the past with invoicing, banking, and, in fact, AirWallex invited me to apply for an account 4 years ago. They supplied no reason, and their decision making lacks transparency, and felt incredibly arbitrary and, frankly, wrong. It also took them less than 10 mins to review, so their claims of a thorough review process lack credibility and credence.”

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Posted 2 weeks ago

“Sent money to an investee on behalf of my father for a time sensitive matter like I have done many times in the past. Airwallex flagged it and has been holding the money for days. The reason? I used the truncated version of my father's first name(Steve vs Stephen) and his FULL last name in the reference for the transfer and this was enough to set off alarms. Now this time sensitive matter is becoming critical as my father and I race to figure out alternative ways to get the money to the investee while Airwallex holds my money. we cannot and will not use Airwallex again as they are unreliable and incompetent.”

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Posted 2 months ago

“Be careful - read trust pilot reviews! They use automated review.io email probably for only people who they approve accounts and not transparent! Another not properly regulated institution entering the UK market and being supper elective and probably discriminative about their onboarding process. They should be banned imitating any business and provide full explanation for any rejection. This is a response we have received : I understand this decision can cause frustration if you do not get the outcome you were hoping for. While we cannot disclose the reasoning for any decisions around why an application has been rejected, we do take time to carefully review each case and ensure a fair review process has been undertaken. There should be a transparent and free information basis on these companies. Who would know if the person who rejected the application wasn’t discriminative ? What safeguard is in place for these pop up firms ?”

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Posted 11 months ago

Airwallex is rated 4.9 based on 137 reviews